SUBWAY @ Mount Alvernia Hospital
820 Thomson Road, Mount Alvernia Hospital Singapore 574623 #01-30
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Monday: 8:00 AM – 8:00 PM Tuesday: 8:00 AM – 8:00 PM Wednesday: 8:00 AM – 8:00 PM Thursday: 8:00 AM – 8:00 PM Friday: 8:00 AM – 8:00 PM Saturday: 8:00 AM – 8:00 PM Sunday: 10:00 AM – 7:00 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (3.6/5.0)
Sorted by Relevance - 55 Reviews
Changyu
Rated 1.0/5.0 6 months ago
There is this chinese staff member at this Subway branch who was extremely unfriendly and rude throughout my visit. As I do not usually eat at Subway, I was unfamiliar with some of the menu options and needed a little time to look through the menu before ordering. However, the employee at the front counter stared at me impatiently the entire time, making me feel rushed and uncomfortable. When I asked a few questions about the food choices, he responded in a very rude and impatient manner, as if I was asking something foolish. During the ordering process, he barely spoke, continued frowning at me while I was deciding, and showed obvious irritation whenever I asked for clarification. What made the experience even more disappointing is that this Subway branch is located inside a private hospital. Patients and visitors who are already under stress should not have to deal with such poor customer service. I was simply trying to get lunch while accompanying my father at the hospital, but this employee’s attitude completely ruined the experience and left me feeling very annoyed. I rarely leave negative reviews for restaurants, but this experience was unacceptable. It gave me a very poor impression of both Subway and the hospital environment, and I do not think I would want to revisit this particular branch again.
Oliver Lim
Rated 5.0/5.0 a year ago
worst subway experience and outlet i've ever been to. i've been eating at subway for the past decade or so and their quality/customer service has genuinely and objectively degraded. first and foremost, i asked if the $6 fiery chicken 6-inch sub was valid and the staff (Seva) said yes. the first issue i encountered was being told that i was not allowed to choose my own vegetables and sauces because i had to follow the "recommended" choice on the poster. if something is recommended, it implies that its just what they think is a good choice, no? NOT something we HAVE to adhere to -- i couldn't even choose my own sauces and bread💀 Back to the $6 sub (second issue). upon paying, she charged my sub for the a la carte price for $9+ instead of the $6, arguing with me and saying that it was always $9 and pointed at the poster DESPITE me clarifying with her BEFORE ordering that it was $6 lastly, did not even receive a receipt. terrible service and terrible experience DO NOT dine here unless there's genuinely no other alternative/unless u want to overpay and let people choose your veggies for you
Andy Lines
Rated 5.0/5.0 a year ago
Justin is a true sandwich artist. Thanks for making our morning better
Aaron
Rated 2.0/5.0 a year ago
Ordered triple cheese rotisserie chicken. Was informed that I could not customize the subway as it was a signature sub. Did not fill the signature with correct vegetables.
Gokul Sampath
Rated 1.0/5.0 2 years ago
The new person in this branch is rude especially there this india guy with beard he carries so much attitude I asked for more greens in my veg box he immediately denied to add saying its already been added (note my Bowl was slightly over half full) I have been buying food from this outlet for the last 3+ years and for the very first time i felt uncomfortable with such behaviour Please keep someone who is not rude and customer friendly
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