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Old Chang Kee @ Lot One Shopping Mall

21 Choa Chu Kang Avenue 4, Singapore 689812 #B1-K23

6762 4963

$2 · Halal Certified · Finger Food · Asian · Singaporean · Seafood · Chicken · Vegetarian · Dessert

Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM

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Reviews on Google (2.8/5.0)

Sorted by Relevance - 22 Reviews

Joshua

Rated 1.0/5.0 a year ago

It was my first time at Lot One Old Chang Kee, the queue there wasn’t packed. What caught me by surprise was the staff’s attitude. I did not recall her name but all I remember is that she’s an middle age Chinese auntie at the front counter asking customers about their order. When it was my turn, I politely asked her if I can get one chicken curry puff and one sotong - but I did not imply which sotong I wanted. This was where the incident started to occur. She seemed to be at an angsty mood and used a somewhat not so polite tone to ask me for which sotong I wanted. I understand that she may be overwhelmed for the day but as someone who is doing customer service is this an attitude you should be speaking to your customer? I just hope that this incident will not reoccur in any instance and may the management team train their staffs with proper customer service attitude. Thanks.

wuyow siew

Rated 2.0/5.0 4 years ago

Lucky that my daughter saw something stuck out from the fishball before she gave it a bite. Please be careful when preparing the food!

Ignatius Lim

Rated 1.0/5.0 2 years ago

Horrible service. I am a regular customer of old chang kee in outlets and I am utterly disappointed with the customer service in this outlet. Treats customer like an idiot and gives a horrible attitude. Store is so small and the door is only enough for 1 person to pass through at any one time - definitely not able to maintain social distancing. The variation there isn't as great as the other stores during peak hours and the food brought there was cold and hard at times. Will never buy from there again.

Eukay Bee Ash

Rated 1.0/5.0 2 years ago

Burned and rude. The auntie working there have attitude problem. She wanna quarrel with me. I did nothing wrong at all. I just ask nicely if there any sotong wing. But she keep repeating dun have dun have. And force me to buy the sotong head. End up I buying but guess what. I buy all 3 stick. All burned. Does even taste good. Not just burned. But very dark chocolate color burned. And I have no choice but to eat it all because its expensive. Cost me $5 dollars plus for 3 stick of very burned gummy sotong. Sad.

Brazen Blue

Rated 2.0/5.0 2 years ago

I would like to point one of the staff behind the counter, not a people person. I honestly prefer being serve by anyone but her, too bad i didn't catch her name. An auntie who seems to have bad day everyday, attitude problem. No smile or even a simple thank you, not loving the vibe she gave me on some mornings i need to buy my breakfast before work. Why hire this type of people at the first place?

Titus Pang

Rated 1.0/5.0 6 months ago

Really rude worker on 5 august 2023 annoyed at us just for wanting to change mode of payment and still didnt allowed us to saying its already set. Really disappointed

ɴᴏᴏʙɪʟᴀ -sᴛᴀʀ-

Rated 5.0/5.0 3 months ago

obviously the food is good but the auntie was kinda pushy for me to order

Aj

Rated 1.0/5.0 4 months ago

The rudest attitude was displayed by a malay muslim women worker. The flavours of the items are nice, but the employee are extremely unpleasant, therefore I won't be shopping there anymore.

Ange Ou Demon

Rated 2.0/5.0 5 months ago

Tot the food standard should be the same across all outlets… but I was wrong. OCK is well known for the unfriendly and rude staffs for most outlets but I didn’t expect that the food quality @ CCK is different as compared to others.

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