Kazo @ Hillion Mall
17 Petir Rd, Singapore 678278 #B2-11
Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.1/5.0)
Sorted by Relevance - 124 Reviews
Ira N.
Rated 3.0/5.0 4 months ago
I love their cakes and durian puffs—everything tastes amazing! Unfortunately, the service is consistently disappointing. I was standing at the cake display with my 3-year-old son because I wanted to point out which strawberry cake I wanted. The female staff was busy with what looked like an online order, which I understand, so I waited patiently. A few minutes later, another family came in. Although I had been waiting first, she served them before me. Thankfully, when the male staff came over, he immediately acknowledged me, apologized, and packed my order. This isn't the first or second time I've been ignored while waiting to get something. I don't mind waiting if the staff are busy, but a simple "I'll be with you shortly" would make a huge difference. Being ignored is frustrating, especially with a young child.
S
Rated 1.0/5.0 10 months ago
Filling so little, I thought I ordered plain. Peanut butter and durian filling is spread so thinly, the edges are not even covered. Not expecting it be overflowing with filling but this was a far cry from what I ordered previously. And it’s $4 per waffle (ordered 3) on Foodpanda, in this economy?! Please do better.
edtayjb
Rated 3.0/5.0 a year ago
I normally expect great tasting desserts from Kazo, but today (6 NOVEMBER 2025) I was sorely disappointed when I took away from this Kazo outlet at Hillion Mall, a Pistachio Dacquoise. There was no hint of meringue to it, which a Dacquoise should embody. It was like eating a dry sandwich of dry cream between dry biscuit crackers between dry sponge cake slices and it was devoid of flavour. And at $4 each, I felt "robbed." Luckily for me, I also took away an always "reliable" Hokkaido Volcano Donut. While the Pistachio Dacquoise was IMO LOUSY, service at this outlet was good.
Maria Ben
Rated 5.0/5.0 a year ago
Let's talk about the waffles. No one seems to be talking about it! It was good! Exactly like the photo, all crispy yum. I feel like it's on the lighter side which I prefer, the spread also isn't your usual chocolate one, it's somehow nutty. As much as I love the waffle, I have to agree with the other reviews about the service, it's not the worst, it's not the best either, it was roughly mediocre. I think the waffle deserves to be serve on the same level. Put a smile on the face buddy, don't ignore people standing on the counter we want to buy the good food!
Tommy Ng
Rated 3.0/5.0 a year ago
Located at basement 1 of Hillion Mall, take the blue Downtown line and alight at Bukit Panjang station, exit the station towards Hillion Mall and take the escalator to the mall, travel along Ya Kun and you will find Kazo on your left. Kazo has several outlets in Singapore and with the Jurong East outlet gone, this was my choice in the West. It is quite disappointing when the retail outlet staff is really slow to take orders and process them. Fortunately their flavor and taste is still acceptable and price continues to be acceptable. Hope their service level improves and the waiting time for each order wouldn't take too long.
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