Tim Hortons @ Pasir Ris Mall
7 Pasir Ris Central, Singapore 519612 #02-64
Monday: 8:00 AM – 9:30 PM Tuesday: 8:00 AM – 9:30 PM Wednesday: 8:00 AM – 9:30 PM Thursday: 8:00 AM – 9:30 PM Friday: 8:00 AM – 9:30 PM Saturday: 8:00 AM – 9:30 PM Sunday: 8:00 AM – 9:30 PM
View all Tim Hortons 17 locations
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (3.8/5.0)
Sorted by Relevance - 214 Reviews
Rashmi P
Rated 1.0/5.0 4 months ago
Very poor service . They made me wait 1 hour to serve this dry egg mayo bagel which is so awful. There are only 2 people in the counter and one of them is new. The only smart one is obviously overwhelmed and not able to keep up. The manager should atleast keep trained employees and try to serve fast . After so much follow up they served me this after one hour and I paid $6 for this . Waste of money n service
Alisa Fellah ZA
Rated 2.0/5.0 5 months ago
This was my 3rd visit to Tim Hortons on Saturday, May, Saturday. Having had pleasant experiences at PWP and T3 branch, this visit was unfortunately a step down... not in food quality, but in customer service. On the food front, i ordered the Hojicha oat milk frap, Belgian chocolate frap, Maple donut, Salted maple donut, and Montreal pastrami melt — all pleasant, no complaints there. The concern is with the service. There were 3 staff on shift. Two of them, though quiet, were at least pleasant enough to smile and say thank you. The 3rd, a staff member named Ain, could be observed calling out names with a visible frown, placing trays/plates down with unnecessary force, and sighing audibly at the cashier. Having worked in F&B myself, I fully understand how demanding operations can be — but customer-facing work requires a baseline of warmth, and that was notably absent here. On the topic of uncollected trays — isn’t a store walkthrough every 30-60 minutes a basic operational standard? Clearing trays takes less than 5 minutes, especially at the footfall observed during this visit. Maybe it was just a one-off, and the benefit of the doubt is there but it’s worth flagging. 2 other suggestions: keeping pastry doors shut to prevent pests (increasingly an issue across F&B establishments) and ensuring food displays remain protected from open air. This outlet honestly has so much going for it. Like great location, solid footfall, good product. It has real potential to be a go-to spot. Hoping management takes this as constructive feedback, because with a bit of service training and attitude coaching, this place could really shine.
diana Peh
Rated 5.0/5.0 6 months ago
Back to this TH cafe after few years back. Love this Malay staff who is really welcoming and told me to enjoy my doughnut. After that I ordered this original hot tea.
Noorzidah M N
Rated 5.0/5.0 6 months ago
Friendly staff. Great service. Many people during the day. Donut was soft and nice. We ordered the black pepper chicken sandwich but the taste is just okay. Plenty of seats and very comfortable. The centre seating place also have a small area where they placed napkins, sugar, stirrer and we can get them ourselves. Will go tgere again to try other tartlets and cakes.
KB
Rated 5.0/5.0 8 months ago
So delicious! New refreshers on the menu, perfect for a quick hydration pick me up after lunch. Not to sweet definitely coming back to try the others!
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