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TheJellyHearts @ Downtown East

1 Pasir Ris Close Singapore 519599 #02-111

6583 8782

$7 · Halal Certified · Bakery · Dessert · Cakes · Jelly Cheesecakes

Monday: 11:00 AM – 9:00 PM Tuesday: 11:00 AM – 9:00 PM Wednesday: 11:00 AM – 9:00 PM Thursday: 11:00 AM – 9:00 PM Friday: 11:00 AM – 9:30 PM Saturday: 11:00 AM – 9:30 PM Sunday: 11:00 AM – 9:00 PM

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Reviews on Google (4.3/5.0)

Sorted by Relevance - 33 Reviews

Din Neo

Rated 5.0/5.0 2 years ago

Nice place to have cakes. Even though the price is slightly higher, but the taste is great! Halal...

rusern cheok

Rated 2.0/5.0 2 years ago

Pretty pricey for what you get. I bought a square 9 piece one. When I got home and opened the box, it was obvious QC was NOT good. Once side of the cake had the cheese only 5mm thick and the other side a more respectable 1cm. So lots of jelly, not much cheesecake, Not really worth $22. Better to pay $50 for other places and get a real cheesecake without so much "cheap" jelly. Taste was very average even the pieces with more cheese.

Isham Bond

Rated 1.0/5.0 5 years ago

Went there recently and was keen to try some of the food items on-show. However, the staff wasn’t interested in answering my questions and seemed more interested in the smartphone nearby. Bought several cakes for my visiting relatives and they commented that they were not fresh. I was embarrassed to have offered them their cakes..should have stuck to the tried-and-tested confectioneries.

Ashok Sankaran

Rated 3.0/5.0 5 years ago

Average jelly designs. Nothing particularly good about the desserts here. They just come in fancy shapes and colors, guess that's the attraction of this place. Staff are efficient though

Zuhairi Mior

Rated 5.0/5.0 10 months ago

Visited yesterday 5/03/22. Staff was very friendly and helpful. Had a nice time dining in

Catherine Tan

Rated 3.0/5.0 11 months ago

Pretty upset since it melted in 3hours. No label that says gotta refrigerate and staff didn’t mention anything too. Ate one piece and saved the other piece to let my kid eat after tuition and by that time the jelly and cheese melted together. If I knew it’s gonna melt so fast then I would’ve just ate it all. What a waste seriously, not sure if this is normal.

p (Parvin)

Rated 5.0/5.0 2 months ago

Is festive season CNY and was looking last min birthday Cake, wanted a delivery and I contacted this shop and Nora she has helped me out on all service, she also recommended me the blueberry cake and it was very delicious. Thank you Nora you have good Customer service. 👍👍👍👍👍

Phyllis Ong

Rated 5.0/5.0 2 months ago

Unable to order online due to too short notice. Try my luck call up downtown East outlet and served by Alisah. She’s very friendly and helpful without any 2nd thoughts she took my order and delivered her service to assist for my next day collection. No rejections from her and positive attitude to serve. Thank you Alisah.

sharifah iman

Rated 5.0/5.0 a month ago

Alisah served with excellence. Went above and beyond to give me the best experience. Truly appreciate it.

Jasper koh

Rated 5.0/5.0 2 weeks ago

Dine in here for the very first time today and the customer service is surprising very good. Not your professional kinda customer service but the staff here gives off a “my next door neighbour friendly vibes” which is very comforting. We got the lychee & strawberry jelly hearts & rainbow cake. I still think the Strawberry jelly hearts is the best item.

Alfaseeh Maricar

Rated 5.0/5.0 in the last week

Excellent service! Kanaha served us well! :)

Jerry Liew

Rated 4.0/5.0 in the last week

Very good ambience. Nice jelly and cheese cake. Kids friendly. Good service from Kanaha.

Hadri Hashim

Rated 5.0/5.0 a week ago

I would like to commend the excellent customer service experience I had with Ms. Kanaha at the Downtown East outlet. Her service with a smile, and how she meticulous cut our large jelly hearts original cake and explained storage and refrigeration recommendations, truly made my day. Kudos for such great customer service!

Mohammed Fadzil Bin Dawood

Rated 5.0/5.0 a week ago

Thr jelly original was excellent. But the service at Down Town East was exceptional. Very warm service from Kanaha. Will definately buy from this particular branch. Thank you Kanaha.