33 Sengkang West Ave, Singapore 797653 #01-28/29/30
$10 · Halal Certified · Restaurant · BBQ · Seafood · Japanese · Vegetarian · Mediterranean · Fusion · Dessert · Chicken · Beverages · Asian
Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM
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Rated 3.0/5.0 3 weeks ago
As much as i love Sukiya having patronised the other outlets, i can't rate the one here that highly. Don't get me wrong, i hope that they can improve and i want them to succeed here as they have overtaken the lease from previous vendors. But they are going to have to improve. For a first, the food quality seems a bit lacking, rice seems lukewarm at best. The portions is quite disproportionate from the usual i have had in other outlets too, noticeably more rice than the meat. Then the garlic vegetables (which came as a set) is overcooked, just one look at the colour and you can tell. It is not as garlicky as others i have had but this area here may be subjective to preference. Again, vegetables look like they have been cooked for awhile instead of being served freshly cooked. The onsen half boiled egg is also a tad too overcooked. It is not as watery and instead is very clumpy. Not as runny as other outlets. Again, may be subjective but i believe this is not the usual standard. My other member's egg also came out in the same exact condition. Also, as much as the tea is complimentary, only half a cup is served instead of like the usual 3/4 full which is quite unusual. I understand the outlet is new as it has just opened, but just from one visit i could see how it could use so much improvement if it wants to strive to be a successful food chain here in this neighbourhood, and not join in the list of preceding tenants that had folded before it.
Rated 3.0/5.0 4 months ago
ordered a cup of earl grey latte, drink was ready but staff took 5 mins to plan on how to stack & pack all the food into the plastic bag for the customer before me. i saw these at the bottom of my drink which i have never seen before despite drinking the same drink 3rd time this week. went back to check with staff, she said was tea leaves. shouldn't tea leaves be filtered out? staff didn't seem to bother to change a new one for me. service was disappointing.
Rated 4.0/5.0 in the last week
Food is great as usual; am a patron since the first outlet opened at Suntec. Decided to go during the opening week at Seletar and it was quite disappointing in terms of service. Operationally challenged due to lack of trained manpower which resulted in both long waiting times for dine-in and takeaway customers. Our order was also missing the egg which was a downer. Have emailed in to feedback as well.
Rated 3.0/5.0 in the last week
Long waiting time even around 5.45pm Limited seats for dine in. The restaurant has about half space cater for take away orders
Rated 1.0/5.0 in the last week
Food and service can be better. Store has many seats available for dine in but staffs could not usher customers in. Waited for about 15-20 minutes to get a seat. Food was dry.
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