NiKU iKU @ Bugis Junction
200 Victoria St, Singapore 188021 #B1-K03
Monday: 11:00 AM – 9:45 PM Tuesday: 11:00 AM – 9:45 PM Wednesday: 11:00 AM – 9:45 PM Thursday: 11:00 AM – 9:45 PM Friday: 11:00 AM – 9:45 PM Saturday: 11:00 AM – 9:45 PM Sunday: 11:00 AM – 9:45 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.3/5.0)
Sorted by Relevance - 426 Reviews
Michelle Yong
Rated 1.0/5.0 2 months ago
Extremely disappointing experience with terrible customer service at Niku Iku Bugis Junction today. I arrived around 10:55 AM and politely asked a male staff member (heavier build, pictured in my attached photo) if they were open for ordering. Without making eye contact, he completely ignored my question, tossed a QR code toward me, and bluntly told me to order through it. When I asked again if they were officially open, he simply said "11:00 AM." I waited patiently until 11:00 AM to place my order, but the digital menu system was still marked as "Closed." By 11:12 AM (picture attached), it was still inactive. I tried to get the same staff member's attention to ask about the delay. I said "hello" at least 5 to 6 times and even waved when he turned around and facing directly at me—yet he completely ignored me. Eventually, I managed to get the attention of another staff member, who claimed the delay was because the kitchen floor was wet and i am not sure what lame excuse that was. However, the team was already actively grilling and preparing food behind the counter, so it was confusing why orders couldn't be accepted. When I asked why I was told to order at 11:00 AM if they weren't ready, the staff member simply shrugged. Given the complete lack of basic communication, dismissive attitude, and total disregard for customers, I ended up walking away without ordering anything. I certainly won't be returning.
Han
Rated 5.0/5.0 3 months ago
I went to Singapore for a business trip for a few days, and during my stay, we were looking for some good food around the Bugis area. While walking around the mall, we came across a stall called NiKu iKU and decided to give it a try. Honestly, after the first bite, I was impressed. The food was really good! The quality of the ingredients, portion size, and overall taste exceeded my expectations. Everything was well-prepared, and the flavours were balanced and satisfying. It was one of those meals that you don’t expect much from at first, but it turns out to be a memorable dining experience. Even after returning to Malaysia, I still found myself missing the food from NiKu iKU. The taste really left an impression, and I can understand why it attracts so many customers. It’s not just about having a meal, but also about enjoying a good combination of quality, flavour, and value. If you’re around the Bugis area and looking for a place with delicious food, I would definitely recommend giving NiKu iKU a try. It’s definitely a must-go spot for me, and I’ll be visiting again the next time I’m in Singapore. A hidden gem that I’m glad we discovered during this trip!
Jason Soh
Rated 3.0/5.0 4 months ago
My expectation may be higher given the high review score and price, but it turns out quite average to me. The beef is way over cooked and not "tender". Taste is a bit too cloying and i was having difficulty finishing the whole pack. Overall, i think its alright but there is nothing to be hyped about.
Rach
Rated 3.0/5.0 5 months ago
Ordered double chicken with kobo rice! I find the regular rice portion too little (for a petite female like me😂) and the chicken though rather tasty, also appeared slightly undercooked/pinkish in some parts. Sides were also kind of sparse🙁 not bad in taste, but wouldn’t pay for the price!
yuntong
Rated 3.0/5.0 8 months ago
Food tasted pretty decent but the wait was too long for rice that is already pre cooked. Waited 30 mins and they still didnt call for my number I had to go and ownself check among the ready orders. Brought the food home and noticed a hair inside somemore.
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