oo
Rated 1.0/5.0 a year ago
have bought from hugabo at causeway point many times but by far, today is THE WORST. staff not friendly? fine, i close one eye as long as the food tastes good, but the thing is that the quality and quantity dropped???
i ordered malaxiangguo with the vegetable option (which supposingly comes with napa cabbage, potato, black fungus, and tofu skin), along with broccoli, brown shimeiji mushroom, glass noodles and instant noodles. went back home to eat only to find out that there was NO BROCCOLI and only ONE PIECE OF BLACK FUNGUS. and i could barely see the shimeiji mushroom, all were tiny pieces. taste-wise for today still okay-okay, up to my liking for spice level, but quite salty and oily. (and idk why they always chop up my noodles and they end up looking like you can even scoop them up with a spoon)
it's just ridiculous knowing that i paid to get this kind of standard. to be honest, i feel like the standard dropped only after the staff changed. (i always order the same thing but every time it always tastes different??)
i dont usually reviews unless its really bad. left 2 stars out of 5 for the previous staff who was friendly and always maintains the standard of the food.
EDIT/UPDATE ON 21/10:
the review/feedback above was from about 2 weeks ago. today, i decided to give the hugabo outlet at causeway point another try, considering that my previous experiences before incident was quite pleasant. but i would like to express my extreme disappointment AGAIN. i ordered the same thing ( malaxiangguo ) but with a slight change of ingredients. today i got them in the veggie option (supposingly comes with potato, tofu skin, black fungus and napa cabbage), with baby romaine, shimeiji mushroom, oyster mushroom, instant noodles and glass noodles.
what shocked me when i reached home was that everything from the veggie option was MISSING?? no potato, no tofu skin, no black fungus, and no napa cabbage AT ALL!!! (not sure if the staff was new or from another outlet, although ive seen her several times at this outlet) when i opened the container's lid at home, i could only laugh because of how ridiculous this is.
will not be buying from the outlet at causeway point again. thank you.