Bake Inc @ Bedok North Street 4
84 Bedok North Street 4, Singapore 460084 #1-55
Monday: 5:30 AM – 10:00 PM Tuesday: 5:30 AM – 10:00 PM Wednesday: 5:30 AM – 10:00 PM Thursday: 5:30 AM – 10:00 PM Friday: 5:30 AM – 10:00 PM Saturday: 5:30 AM – 10:00 PM Sunday: 5:30 AM – 10:00 PM
View all Bake Inc 26 locations
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (2.8/5.0)
Sorted by Relevance - 25 Reviews
Jackie Ee
Rated 1.0/5.0 2 months ago
Not sure what I did to offend the malay lady working on the 28th August 2026 around 4.40pm. I entered the shop when it was fairly empty and the malay lady was doing other things as there were not many customers at that time. I took a while to choose which flavour of waffle I want, then I called her over in a polite way saying I’m ready to order as she was in the kitchen at the time and there was no one at the counter. She just looked at me without saying a single word looking annoyed. Before I even told her my order, she began preparing the waffle, didn’t even ask me what I want, so I (again) politely told her I wanted 3 waffles, 2 peanut and 1 double peanut. I saw her key it in the register, it was only for 2 waffles, so I corrected her, then she just stared at me like a though it’s my fault she heard wrongly and just reluctantly keyed in the correct order. I then paid and left to get other things and planned to come back in a few minutes (all this happened without her saying a single word to me btw). Im like okay maybe she’s having a bad day at work, which is understandable if she is and doesn’t want to speak. However, after I came back to collect my waffles, I was so surprised because she can speak, and speak with a smile on her face too! Greeting another customer who I assume is a regular as the customer was saying he wanted “the same as always”. After the waffles were done, she just left my waffles at the top of the counter, and guess what, yup she did that without saying a single word again. Beginning to think she might be mute. First horrible experience at this shop with this malay lady, the usual times I’ve come here is with another older malay lady and she was always nice and respectful. Total heaven and hell attitude between those 2.
Ayra Shahrin
Rated 5.0/5.0 6 months ago
I love buying choc waffles aft sch. And even when I don't have enough money, the auntie always gives us a second chance and trusts us that we will return the money back.
Tharanika
Rated 1.0/5.0 6 months ago
Today I went to buy waffles at BakeInc, Bedok Block 84. I think there was a new staff member, an aunty. I was standing in the queue for quite a long time, but she ignored me and called other people who came after me. I waited for about 10 minutes. The aunty who was there earlier was very nice, but this new staff doesn’t seem to know how to treat customers properly. Even now, there seems to be discrimination between Chinese and Indian customers. I’m very disappointed.
Omar Julien Dendroff
Rated 1.0/5.0 10 months ago
Service: 0/5. Disrespect, dishonesty, and total management failure. I had a very bad experience at this bakery. My family, especially my elderly mother and father, have been regular customers here for many years and frequently purchase food from this shop. After this incident, I will be advising them not to support this bakery anymore. The issue began when I purchased donuts clearly labelled “Chocolate Donut.” Only after reaching home did I realise they were plain sugar donuts. These were bought as a small treat for my toddler son. I did not make a big issue out of the mistake itself, but I am completely certain this was not my fault. It was an honest shop error caused by incorrect placement of signage. As a professional chef with many years of experience, I know very well that chocolate donuts do not always have chocolate on the outside. Often, they contain chocolate filling inside and are dusted with icing sugar. This is common knowledge in the food industry. I returned calmly and politely to explain the issue. Unfortunately, this is where the situation turned unacceptable. The cashier completely ignored me. When I tried again, she deliberately ignored me once more and instead mocked and bantered sarcastically with her Indonesian colleague in their language, clearly assuming I would not understand. Her tone was disrespectful and unkind. She then told me it was not her problem because one piece of the 8 ball donut had already been eaten, which was never the issue. I even tried to show her the sign placed directly in front of the tray stating “Chocolate Donut,” but she refused to come over to look at it. What frustrated me further was that she continued serving other customers while blatantly ignoring me. Up to this point, I had not been rude or aggressive in any way. Out of frustration, I explained my situation to a few elderly male customers nearby. Only then did the cashier suddenly come forward, raise her voice, shout at me, and mock me publicly in front of other customers. At that point, I lost my composure. No customer deserves to be treated this way. Several customers present could clearly see her behaviour was completely out of line. As someone who has worked many years in both front of house and back of house service, I find her behaviour unruly, unprofessional, and unacceptable. Someone who lacks basic emotional control and respect should not be placed at a cashier counter dealing with customers. If necessary, such staff should be kept away from direct customer interaction. What makes this even more disappointing is that she is Muslim. As a Muslim myself, this behaviour deeply saddened me. I sincerely pray she learns and practises proper adab, because a person’s tongue can easily become their downfall. I was informed that both the manager and the boss would contact me. To be fair, the lady manager was polite and apologised to me over the phone, but that apology was never meant to come from her. She did not cause the issue. Worse, she promised to update me and never did. To this day, I have received no follow up, no confirmation, and no accountability. I was also informed that after the incident, the same cashier continued mocking and speaking sarcastically about me. This shows there was no remorse, no reflection, and no intention to change. I was told a warning letter and training would be issued, yet I received no proof, no update, and complete silence. This is not just a staff problem. It is a management failure. Broken promises, empty apologies, and silence reflect a poorly run business that refuses to take responsibility. I will never return to this bakery again. From staff behaviour to management inaction, this experience shows an unruly, dishonest, and poorly managed establishment. This is especially upsetting as I have lived in this neighbourhood for over 25 years. If you are not grateful working in Singapore then go back and make a living where you came from. Otherwise be grateful, polite and respectful to the locals and to all humans . If you got personal issues , stay at home .
Yes
Rated 5.0/5.0 a year ago
The waffles here are sooo good I absolutely love it but there was one time got one customer go pick up the tray and then slammed it back down and shouted at her husband and walked away
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