lash lash
Rated 5.0/5.0 2 months ago
A convenient and lovely experience at Sunday Splash – Canberra Swimming Complex!
Sunday Splash at Canberra Swimming Complex is such a convenient place for me and my family, especially since it is just opposite our home.
Friday evening, around 7:30pm, my husband and I decided to try their hotdog buns and ice cream, and we were pleasantly surprised! Everything was really fantastic and enjoyable.
I would also like to compliment the young Chinese lady who was working there. She was extremely friendly, welcoming, and polite. What impressed me most was how she managed the shop by herself. Within about 30 minutes, at least six customers ordered ice creams, hotdog buns, pies, waffles, and other items. She was handling the cashier, preparing orders, and serving customers all on her own.
Although some customers had to wait and I noticed a few people sighing because of the delay, the young lady never once showed an unhappy, frustrated, or overwhelmed attitude. She remained friendly, calm, and professional throughout, and served everyone with a smile. I really appreciate her excellent customer service and dedication.
However, I hope the management will consider increasing the manpower during busy periods. Having an additional staff member would help provide faster service for customers and, more importantly, make the workload more manageable and fair for the employee.
Overall, we had a very pleasant experience, and we will definitely be back to enjoy the food and ice cream again. Well done to the young lady for her wonderful service! 👏😊