Popeyes Louisiana Kitchen @ Orchard Exchange
437 Orchard Rd, Singapore 238878 #B1-19
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Monday: 8:30 AM – 11:00 PM Tuesday: 8:30 AM – 11:00 PM Wednesday: 8:30 AM – 11:00 PM Thursday: 8:30 AM – 11:00 PM Friday: 8:30 AM – 11:00 PM Saturday: 8:30 AM – 11:00 PM Sunday: 8:00 AM – 11:00 PM
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (4.5/5.0)
Sorted by Relevance - 2919 Reviews
Hwee Khoon Lim
Rated 2.0/5.0 3 months ago
Had quick dinner here so we bought quite a bit. Staff did not bother to give utensils and when we asked for it, they gave a black face and only 1 spoon and 1 folk. We ordered 7 sides and we have 4 people. Sigh… And they didn’t have any chilli sauce and insisted it’s on our tray which has none. When we asked for it, they gave 4 packs even though I asked for 8. Extremely bad service from the staff here and they are not family friendly.
KW K
Rated 5.0/5.0 3 months ago
The chicken here is exceptionally fresh and big. Also excellent service rendered by Mavis! Thank you Mavis you went above and beyond. Your team and you deserves to be recognised and rewarded for your effort, excellent customer service, professionalism and speed. Thank you Mavis. I am a happy customer!
Lo'vyn Lai
Rated 2.0/5.0 4 months ago
𝗢𝗿𝗱𝗲𝗿𝗶𝗻𝗴 (-) One of the self-service kiosks was out of order, which made the queue very long. (-) Was told that we can't order at the counter. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 I had already purchased a full meal with a soft drink. But I was feeling unwell and needed some plain water to take my medicine before my meal is ready. (-) I requested some water to fill my bottle. The staff looked grumpy and referred me to the manager without saying a word to me. (-) The manager said they couldn't do so due to hygiene reasons. I then asked if I could have plain water in one of their own cups instead. He refused and repeated that it was due to hygiene. When I asked why hygiene would still be an issue if the water was served in their own cup, he then told me it would cost 10¢. If there was simply a charge for a cup of water, that could have been communicated from the beginning, and I'd have been happy to pay. (+) While communication could have been better, to his credit, he was polite the whole time. 𝗢𝗿𝗱𝗲𝗿 𝗔𝗰𝗰𝘂𝗿𝗮𝗰𝘆 (-) My loaded fries came without a fork. (-) My set meal was served without the drink. 𝗪𝗵𝗲𝗻 𝗜𝘁 𝗪𝗮𝘀 𝗥𝗲𝗰𝘁𝗶𝗳𝗶𝗲𝗱 I returned to ask for my missing drink. I was smiling while waiting, as was the customer before me. The makcik told me that her drink had been forgotten as well, so we both had a little giggle about it. (-) Our cheeriness probably didn't sit well with the staff. Without saying a word, she frowned, handed us our drinks, and walked away.
cyrus chai
Rated 5.0/5.0 4 months ago
atmosphere:is cool not very packed a lot tables service:fast Food:yummy
RodinS9
Rated 4.0/5.0 5 months ago
I went there on Sunday. There were many people there but the queue run fast, the chicken wings was really nice.
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