Have to compliment the person who created the food poster. Should check review before attracted to the restaurant by the poster. Tried only 1 dish, and the Nonya assam fish head was not fresh. The sauce was ok but a bit sweet. The fish head was bad and not fresh. First time I didn’t want to finish a dish. Fish tasted bad. My first time and last time coming here. Price of other dishes are expensive and comes with GST. The drinks are ok but higher price. Service is bad too. Lazy servers.
Rasyidah Abdul Wahid
Rated 1.0/5.0 5 months ago
The server (the one with ponytail) was not friendly and approachable. Prefers to be on her handphone than to serve customers. The way she replied, the way the food and drinks were served by her... Need plenty of improvement. Perhaps your company can send the staff to some customer service training to ensure the reputation of Teh Tarik Cartel will not become worse.
- Teh tarik I ordered did not taste like teh tarik. More like tea being sold at normal coffee shop.
- Beef inside crispy beef noodle did not taste fresh. Turning stale soon.
- Plenty of ice inside every cold drink. So water turns dilute very fast in this hot weather.
Please buck up it you want more customers to patronise your outlet.
Junye Tan
Rated 1.0/5.0 6 months ago
Ordered seafood mui fun, end up came seafood horfun, after telling the server that my order was wrong and he brought it away, woman in picture rejected my request, insisted that i ordered horfun instead, brought the horfun back and said " but u see, cook already!" And insisted for me to accept HER MISTAKE. Cook already or not also not my problem, why would i order something that i dont eat? More likely that she hear wrongly, but the attitude is unacceptable. No wonder footfall dropping so much. Hope safra mngt do something about it.
Tiramisooo Tiramisooo
Rated 1.0/5.0 a year ago
I have never rated a restaurant one star before but Teh Tarik Cartel at Safra CCK tops the charts. Not only the food tasted bad - the Assam fish head curry was overcooked and with so little gravy that I wonder if the cook ran out of water while making the dish. The female service staff was rude in her reply and gave a kind of heck care attitude which I wonder if she had quit the job and was unwillingly serving her notice. I hope the owner of this eatery reads the negative reviews and reflect upon the quiet business as compared to one year ago when we visited the place. The food was delicious back then and the service was warm.
HT
Rated 1.0/5.0 a year ago
Went there for my colleague's farewell lunch on 13 Oct. There were 8 of us and we were given 2 menu, requested for 1 more menu and the male FOH staff refused to provide. We were the only group in the restaurant and there were no other customers. It seems like it is a very challenging task for staff to provide one extra menu. I wonder why..Anyway, the 2 FOH staffs were very busy on their phones and are not attentive.
I have ordered the salted egg with chicken rice which is very sweet. I never had such sweet salted egg chicken before and drenched in sauce? Chicken is hard and dry. It tastes sweeter than the teh tarik, lol? My other colleague ordered sambal chicken with rice which is way too salty. Only 1 or 2 of us finished the food.
Just by the experience of the customer service, I will never return again or recommend anyone to patronise.