Fire Western N Grill (S18)@Foodjunction Lot One
11 Choa Chu Kang Ave 4, Singapore 689812 #04-14/15/16
$5 · Halal Certified · Mixed Food Court · Western · Malay · Vegetarian · Beverages · Singaporean · Seafood · Chicken · Dessert · Fusion · Indonesian · Chinese · Japanese · Korean · Thai · Indian · Italian
Monday: 10:00 AM – 9:30 PM Tuesday: 10:00 AM – 9:30 PM Wednesday: 10:00 AM – 9:30 PM Thursday: 10:00 AM – 9:30 PM Friday: 10:00 AM – 9:30 PM Saturday: 10:00 AM – 9:30 PM Sunday: 10:00 AM – 9:30 PM
Report an errorReviews on Google (1.6/5.0)
Sorted by Relevance - 12 Reviews
Alex Pfieffer
Rated 3.0/5.0 2 years ago
Its New Years Day ... 01/01/2022 ... On the hunt for Western food and decided on this at Level 4, Lot One, Food Junction. Seen and passed by this place so many times. New Year and new adventure right? Ordered Grilled Lamb (No.11) on menu and Grilled Fish with Pasta (No.20). Given the buzzer, got our seats and ordered a drink. 10 minutes later buzzer went off and I collected our food. I will always call out anyone frontliners or not when it comes to common courtesy. The cashier wasn't super rude but the tone was rather condescending. Before it got any further, in my most jovial I said, "wow, really no need to be so angsty lah auntie oi, relax lah!" And with that, suddenly everything was much better. Now about the food. My lamb was actually kinda nice but way to much fats. Pepper sauce was good too and the portioning is actually substantial. As for the the Grilled Fish with pasta it did have a kick to it. That slightly hot and spicy after taste, liked it. All in all, it was not bad at all but service attitude needs to improve. Regardless if that's "how she speaks all the time" is not an excuse. No one was deserves any disrespect. Do the job with pride as not everyone treats frontliners badly. I have utmost respect for them. Just because of one bad apple doesn't make the whole bunch rotten ya. Buck up or ship out .... easy peasy. Food : 3 / 5 Staff : 2.5 / 5 Ambience 3 / 5
Aaron Law
Rated 1.0/5.0 a year ago
6:15PM purchased grilled chicken set & mixed grilled set at LotOne. Just to let the boss knowing that one of your malay staff has bad manners and inpatient issues. Can’t even asked more questions and throw the timer to customer.
DFung Brothers
Rated 1.0/5.0 2 years ago
The cashier here is yaya papaya. I cannot hear what she's saying so i need to ask again right? ( she's asking regarding which type of sauce)She gave me that sarcastic face. And another chinese customer is complaining about her attitude she also told me if my kids don't like the food i will not buy here. She don't deserve to be a frontliner. Happened just at this moment. Poor service😡😡😡
Vasanthi Kesavan
Rated 1.0/5.0 2 years ago
If the management is not going to do something about this staffs serving at the counters (malay ladies..sorry very rude n terrible service malay ladies) something very bad is going to happen one day. Very lousy service they are going everytime we go there. Thier own people they serve gladly.. this is not right at all. Ask for take away..food is not covered well. Please do something management...
Bee chin c Koh
Rated 1.0/5.0 10 months ago
This Malay lady who didn't listen to my grandmother's instruction needs to stop be stopped ! 😡😡😡😡😡😡
Nicole Andrea
Rated 1.0/5.0 7 months ago
Well, thank god I did not pay a single cent on their food. One of their male staff taking order outside during dinner hour was extremely rude. Shame on you bro, u don’t even know how to be respectful and have basic courtesy. And your food not even worth it.
Muhammad Razi
Rated 1.0/5.0 5 months ago
It is a shame that the store is manned by a man who is not very polite to customers. He was very sarcastic in tone and his words. If the manager is keen to take action I was at the store on 25 Oct 12:36pm.
JH L
Rated 1.0/5.0 6 months ago
Bad customer experience. This is a running trend it seems, they have a problematic employee. This time it’s a guy, not the lady. Cashier told us the wrong menu number, and when we informed him of his mistake a minute later, he angrily told us that orders cannot be changed…
Other Outlets
Fitra Chicken Rice (MR3) @ Food Junction Junction 8
9 Bishan Place, Junction 8 Shopping Centre Singapore 579837
Fitra Chicken Rice (S18) @ Raffles City (Food Junction)
252 North Bridge Road, Raffles City Shopping Centre Singapore 179103 #03-15
Fitra Chicken Rice (MR1) @ NEX (Food Junction)
23 Serangoon Central, Nex Shopping Centre Singapore 556083 #04-36/37
Express Teppan-yaki @ Food Junction NEX
23 Serangoon Central, Singapore 556083 #04-36/37
Monster Chili Mala Hot Pot (S4) @ Great World City (Food Junction)
1 Kim Seng Promenade, Singapore 2379941 #03-116