Encik Tan @ West Mall
1 Bukit Batok Central Link, West Mall Singapore 658713 #01-01/36
Monday: 8:00 AM – 9:00 PM Tuesday: 8:00 AM – 9:00 PM Wednesday: 8:00 AM – 9:00 PM Thursday: 8:00 AM – 9:00 PM Friday: 8:00 AM – 9:00 PM Saturday: 8:00 AM – 9:00 PM Sunday: 8:00 AM – 9:00 PM
View all Encik Tan 21 locations
Report an error / Suggest an editLast Updated: 9th October 2026
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Reviews on Google (3.7/5.0)
Sorted by Relevance - 495 Reviews
Anonymous Elasmosaurus
Rated 5.0/5.0 4 months ago
Initially sat outside as there were no seats inside. However, when we went to order, an aunty saw customers that were leaving and directed us to seat there as its more spacious. The aunty was also very nice and friendly❤️❤️. Food was great.
Pin Lay Chi
Rated 2.0/5.0 6 months ago
Lousy system of ordering food and being served. The guy who took the order told me to just wait for the noodles. I ordered their set of mee kia, with mushrooms, half an egg and fish balls and a drink. Total cost $8. What is shocking is that instead of calling our nos we were waiting for a good while just waiting for her to serve us our noodles. The priority was for online orders and I can understand that if orders come in earlier..however what irks me is asking me and another senior to stand and wait and watch her fulfill all the online orders. A better way would be to give a queue no and we can collect when it is ready. The lady cooking noodles did not get my order correct. I wanted no chilli and she just put in a whole of chilli despite the guy telling her "no chilli". She was obviously stressed keeping up with the orders and I don't think she read the orders at all. Noodles were decent but the half egg cmi if it is supposed to be onsen type of egg. All in - lousy experience! The only saving grace is it is not so crowded at the time I went.
Ryan Tan
Rated 1.0/5.0 a year ago
This is the west mall outlet worst place to go & never again will I visit any of encik tan outlets . Got scammed big time , picture shows a decent piece of fish, for the fried fish set but what I got was a pathetic teeny weeny piece of fish tail covered with 4 inches of thick partially cooked batter , almost nothing but eating flour . Approached the staff in a mask at the counter and was given a cold response saying “ it is like that all along “ nothing can be done . 😤😱😭 I don’t know weather to laugh , faint or cry at that very moment . I walked away choking w anger - never again will I come to any of your outlet to be scammed again till the day I die
Epyy Norhafiz
Rated 1.0/5.0 a year ago
28/10/2025.. i come here to take dinner around 7.30-7.45 pm. I go to counter to ordering. I stand there like a stick. No one serve me. All just busy do work. NO ONE tell me to wait a minute or else. I just look the staff do work. They realize i stand at ordering counter but no one serve me. They just look at me and just go away. So disappointed. Like they hope me to understand what they do.. i go to K**.. 👎🏽👎🏽👎🏽👎🏽👎🏽🙅🙅🙅🙅🙅
NiceKopi
Rated 4.0/5.0 a year ago
The chicken cutlet rice was good but their vegetable standard was not constant. Sometimes nice and sometimes tasteless. Can be improved.
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