McDonald’s @ IMM
2 Jurong East Street 21, Singapore 609601 #01-18
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 7:30 AM – 11:00 PM Tuesday: 7:30 AM – 11:00 PM Wednesday: 7:30 AM – 11:00 PM Thursday: 7:30 AM – 11:00 PM Friday: 7:30 AM – 11:30 PM Saturday: 7:30 AM – 11:30 PM Sunday: 7:30 AM – 11:00 PM
Report an errorReviews on Google (4.1/5.0)
Sorted by Relevance - 1071 Reviews
William Lu
Rated 3.0/5.0 a year ago
It was quite a long queue on the dessert station. But it was good that it has dessert station here, inside was even more pack like all the time. I ordered mcflurry but it was a bit messy, there was a spilled over outside the cup. And usually they would give tissue paper at other outlet but they didn't give at here.
CCS
Rated 2.0/5.0 9 months ago
Something is really wrong at this Macdonalds outlet. Staff looks grouchy and outlet settings haphazard - taped off seats near the front entrance? Impression is there are lots of seats available. Second, and most important; under-serve and poor tray presentation. Scrambled egg a hard lump and much smaller than even Tradehub's. Hashbrowns, burgers and big breakfast boxes are just strewn on tray with no attempt to have golden arch logos to face customers. HBB is getting away with undersized meals and poor restaurant practices. Tsk tsk
Najihah Ar
Rated 4.0/5.0 8 months ago
The burgers were served hot here when I visited which made the food and experience better. Service was great too, we tried to use the McDonalds' app service to order the food for the first time instead of waiting in line
shafie kamsani
Rated 1.0/5.0 4 months ago
Worst experience ever by macdonald at imm served by manager putri.... Orders after mine were served.... Number was not called up so approached the counter regards my order... Not apologetic at all and was told to wait... Not much people like lunch or typical weekend crowd.... Can be served nicely..... Fries were cold and little.... Coke no gas at all and 3/4 filled.... Please look into this ..... Not recommended at all this outlet
Natchaya Chanthakaew
Rated 5.0/5.0 a month ago
This outlet staff team was very very good service and very nice friendly staff. There is one male staff name Mr. Paul gave free a little ice cream to my son. Because he heard our conversation. I feel impressed. Keep it up on good service. Thank you so much
Jing An
Rated 1.0/5.0 5 months ago
Ordered medium green tea and the staff here give me so less. Is this the standard that macdonald should have? Won't come to this outlet anymore. So disappointed with the amount they gave.
Jason T
Rated 5.0/5.0 6 months ago
Good service, fairly clean, but small portion of ice cream =(
Eric Wong
Rated 4.0/5.0 5 months ago
Visited on 16 May 2023 for lunch with colleagues. Cosy place to eat and socialise.
Gee Cee
Rated 1.0/5.0 4 months ago
Our queue number appeared on the monitor under “serving now” and was suddenly gone after a few seconds. Seeing this, I asked the staff named Jia Ming regarding our order. I was still asking when he suddenly answered with such an irritated voice that we should wait for our order. I know they were busy but don’t ever give such attitude to customers who are asking nicely.
Alyssa
Rated 2.0/5.0 2 months ago
Food is basic. Service was terrible, took 20 minutes for 2 vanilla cones, 1 hot fudge sundae and a mcflurry. Someone else ordered a vanilla cone after us and got it before. We asked about it and start ignored.
38Eleven Global
Rated 2.0/5.0 6 months ago
First time taste a extra deep deep fried apple pie . CANT BELIEVE IT ! IT MACDONALD , where the QC control. So sad 😞 but we still eaten it as we package back home then discovery it .
zoey zoey
Rated 5.0/5.0 3 months ago
Always come to this outlet for my afternoon tea break with my husband on Mc Fluffy and snacks after lunch. The customer service ambassador yellow uniform staff Ms Sumitha is a nice and accommodative staff. I have requested a dog and cat balloon. She is kind to fulfill my this old kid wish and make me cute balloons which she took time to learn from video. Very nice and truly great complimented service attitude. My superstar staff.
Johnny lkh
Rated 1.0/5.0 a week ago
Look at the colors and see how oily is that, the worst McDonald's filet o fish at IMM outlet! 🤔
Kayven
Rated 4.0/5.0 a month ago
Got a cheeseburger meal, McFlurry and a chicken nuggets meal for around 18 dollars which is quite reasonable since it was pretty filling. the food was prepared in around 15 minutes despite the place being packed with people. also used the mcdonald app that allowed accumulation of points that lead to a free McFlurry. highly recommend this place if you want a quick bite.
Bill Koh
Rated 2.0/5.0 2 months ago
I order special flavours then give me normal? Seriously?
jayden
Rated 3.0/5.0 a month ago
Quite stuffy in this outlet, air ventilation not that good. Tables also quite dirty.. Food is ok, normal.
Eddie Teo
Rated 4.0/5.0 in the last week
One of the very first customer that day. I am not too sure if this is becoming the norm; in the past few visits, the food has only been warm at best. I can see the table service being slow (for the past 2–3 visits), looks like the branch during opening hours is terribly understaffed. There is only one staff taking orders, manning the packing, serving at the counter, and doing the table service all at the same time. 4 star to the staff who is doing everything.
Tong Andrea
Rated 4.0/5.0 2 weeks ago
Too few tables (small n near). Efficient staffs.
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