Polar Puffs & Cakes @ Bugis Junction
200 Victoria Street, Bugis Junction Singapore 188021 #B1-K08
$4 · Halal Certified · Bakery · Cakes · Puffs · Pies · Chicken · Puffs, Cakes, Pies
Monday: 9:30 AM – 8:00 PM Tuesday: 9:30 AM – 8:00 PM Wednesday: 9:30 AM – 8:00 PM Thursday: 9:30 AM – 8:00 PM Friday: 9:30 AM – 8:00 PM Saturday: 9:30 AM – 8:00 PM Sunday: 9:30 AM – 8:00 PM
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Sorted by Relevance - 23 Reviews
Julian W.
Rated 1.0/5.0 a year ago
Polar sells vouchers for sales that they are not able to fulfill. Substitution not allowed despite their inability to fulfill their end of the transaction. Customer service is unresponsive. Short term thinking by management. Took a few dollars from each customer just so they can earn a quick bad reputation and future sales. Boycott!!
Yinwei Du
Rated 5.0/5.0 5 years ago
Ordered party sets through corporate order and delivery was prompt. Communication was fast and efficient.
Lina Tan
Rated 1.0/5.0 4 years ago
They have nice puffs and cake. Today I went to buy some puffs, asked for chicken pie and the auntie who served me took tuna puff instead. I didn’t know and proceed to pay. My girl told me she think she saw the auntie took the wrong one for me so I double check with the auntie. She was rude and insisted I told her tuna puff instead of chicken pie. Even my girl heard I told her I wanted chicken pie. She could have just change it for me but instead she refused to admit she took the wrong one and tried to agrue with me. I’m not going back again.
Lee Yana
Rated 5.0/5.0 a year ago
Great service by Ima! She was patient with my indecisive choices for a small party and with her kind assistance, I have finally managed to purchase 25 assorted cakes and pastries. Thank you and thumbs up for Ima!
Su-ann Tay
Rated 4.0/5.0 5 years ago
The curry puffs and sugar rolls here are dependable and consistently good. I often buy a batch for family and friends and they are usually welcomed with open arms.
Q
Rated 1.0/5.0 a year ago
Staff that seem to be 50 years old range with 160cm height without glasses is extremely impolite / impatient. She doesn’t deserve to be working to deal with customers. As staff didn’t put the product price / name tag outside, it’s normal for customers to ask what flavours are those. But she impatiently answered by asking if customer had bought before, instead of telling the flavours, worse still in a rude manner. It should be her responsibility to explain and clarify to customers instead of treating them as if they should know what is being sell, if she didn’t put the tag for the pastries!!
Gordon See
Rated 1.0/5.0 9 months ago
I realize most of their staffs are extremely rude, if not to redeem my kris+ voucher I won’t want to even go near their stalls, would never buy any polar products or vouchers from now onwards, just wonder why their staffs are all so unhappy but still working, and the company don’t mind their staff to be rude to their customers
teck huay lim
Rated 4.0/5.0 5 months ago
Promo 3 for 5.50..really good buy.
Muhammad Faizal Abu Bakar
Rated 2.0/5.0 a month ago
It was understaffed and i had to wait a good 15 mins just to place my order
Ashley Wong
Rated 1.0/5.0 5 months ago
poor and unsatisfactory service!! Staff is not happy and looks it’s as if we owe them money when we question them some information. Really ruin our day!! No more next time!!
Daniel Lim
Rated 1.0/5.0 4 months ago
Had Apple Lattice and Tuna Puff which were both too dry and not enough flakiness. Poor quality for its price.
Crislin Joseph
Rated 4.0/5.0 4 months ago
Great food! The Chicken Pie was delicious.
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