The Coffee Bean & Tea Leaf @ The Rail Mall
422 Upper Bukit Timah Road, The Rail Mall Singapore 678051
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
$8 · Halal Certified · Cafe · Dessert · Beverages · Cakes · Sandwiches · Western · Chicken · Seafood · Vegetarian · Healthy
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Report an errorReviews on Google (4.1/5.0)
Sorted by Relevance - 709 Reviews
TJM SYX
Rated 1.0/5.0 4 months ago
Ordered the Cold brew oat milk vanilla latte and it taste like purely coffee. Taste differently from what i ordered before at the other outlet. No standard
Vincent Khoo
Rated 3.0/5.0 9 months ago
Have their 1 for 1 breakfast of Chicken Brioche sandwich. It is value for money since it cost $10.90 for 2. Service is a bit slow though.
mmasoic
Rated 3.0/5.0 3 months ago
Ordered avocado pomegranate toast as breakfast. I’m not sure why garlic taste in the avocado jam. I don’t fansy of it personally
Zorro Z
Rated 2.0/5.0 3 weeks ago
The avogado is little and spread very thin. Not same as from other outlet. Usually does not offer automatically pepper salt. The business not so busy so why they did not bother to ask
Noah Chan
Rated 3.0/5.0 6 months ago
Comfortable dining area. Food could be better
Nurfa NRF
Rated 2.0/5.0 9 months ago
Dined in on the morning of 29th June 2023. We understood that it was a PH and they were probably short on staff but service was not just slow and inefficient; the food was horrible. We ordered 5 meals, 4 drinks and 1 cake. We were told that it’ll take 30mins — so we just waited. The drinks were made first but when we went to collect from the counter, there were so many drinks and food on the collection counter. And when we got back to our table, we had to open the lid of the hot cup to check the drinks. (there were no indications/markings on the cup to state what is in the cup.) 2/5 meals came out within the half hour — sausage & eggs and the eggs ben. waited additional 10 mins after for the next meal — scrambled eggs. then came the shokupan toast — which also had eggs. and much later, came the caesar salad — also with supposedly a sunny side up egg. usually they serve with hard boiled egg but idk man maybe its different all the time. person behind the counter asked if i needed the cutleries to eat my salad when i asked for cutleries. (then i use what bro? my hands?) ALLLLLLL of the eggs looked like they were microwaved. I’m not a chef but I am positive poached eggs, sunny side up and hard boiled eggs are DIFFERENT. refer to photos for the eggs that were in our plates. they were all fully cooked. even the scrambled eggs were so rubbery and dry. only the sunny side up on the shokupan toast looked slightly better albeit the yolk alrdy burst before we collected them. the cake only came because as i was collecting the salad, i told the guy that we havent gotten our cake. all in all we waited over an hour for microwaved food that didnt even taste good. i have patronised this outlet so many times over the past years. and this was not it man. ps but i love CBTL for using Oatside as your milk alternative. sis love a good matcha oatmilk latte. +1 star solely for that.
Atkh Rzzl
Rated 1.0/5.0 9 months ago
$15 for all day breakfast but gave us microwaved eggs ??? Can understand if service was slow due short of manpower but staff were dismissive too.
nabil fataurahim
Rated 2.0/5.0 2 months ago
Understandable that the food took a longer waiting time due to PH, but quality wasnt worth the wait, eggs seemed to be microwaved, sunny side up eggs were almost fully boiled/cooked, even the scrambled eggs had a rubbery texture. First time experiencing this kind of service here after visiting this outlet for years.
tina hassan
Rated 1.0/5.0 2 months ago
Delivery took so long and delivery grab has negative attitude. Unavailable items was still advertised and by the time customer want to cancel order, was informed merchant has started preparing whereas the order was less a minute ago. Food packaging was terrible. The salad dressing was not separated and portion was so low and many ingredients are not served as usually seen. Cake that ordered was not delivered and not received. Terrible services.
Manli Y
Rated 4.0/5.0 7 months ago
24h, serve breakfast. Food was average, taste like prepare from central kitchen and microwave it. Will not recommend unless no other options.
Ash Ash
Rated 1.0/5.0 a week ago
Cafe converted to study place. Everyone (young ppl) was using laptop hogging the seats. Do not recommend to families. We came with kids who wanted to dine in. Too bad u guys lose customers. Unfriendly staff afraid to chase people who hog table more than 60mins.
karen tan
Rated 1.0/5.0 a month ago
I have been to so many Coffee bean outlets and this one has the worst server with poorest service (the woman who worked morning shift at 830am). I ordered the breakfast set and she said it comes with “Only Americano” and didn’t even ask if I wanted hot or cold. It’s stated clearly in the poster that we can also choose today’s brew but she didn’t bother to inform and just say all others will charge and show me a proud face. Management needs to look into their service training.
Xig Gy
Rated 2.0/5.0 a month ago
Understaffed => Poor Service => Need to clean tables with dried chilli sauce => Breakfast discouraged by staff because too many orders => Pastry dry & not heated. Probably another overpriced property that's forcing operators to stinge on service & quality.
Berlinda Goh
Rated 5.0/5.0 5 months ago
Visited on Sunday late afternoon. Nice place, friendly and helpful staff. Yuzu Osmanthus cake is light and fragrant. Tables and seats were clean, however the toilets need some cleaning up.
Jean
Rated 1.0/5.0 a month ago
Please train ur staff properly. Taking her own sweet time to pack the cake and took the wrong cake. If there’s a lot of people I can still understand, but there’s no one queuing. And in the end, she gave me a broken plastic bag. Expecting me to use that to carry 2 boxes of cake.
Anonymous Tomato
Rated 2.0/5.0 5 months ago
Came in around 6.50am in the morning, the café was empty so staff was not busy at all. However, attitude was bad and impatient. Ordered a creamy mushroom fusilli but staff swapped to spaghetti without informing. Only found out because I was paying attention to the order screen. During the entire order process, staff was very dismissive. Ordered pasta, but they gave me a knife to eat with it. How? Food was microwaved so you can’t go wrong with that, tastes decent.
Abhay Jaykar
Rated 1.0/5.0 3 months ago
Really poor service for average at best food. Ordered the waffles platter. Took 25 minutes to prepare on a weekday morning when the outlet wasn't even busy. The server didn't bother to offer cutlery and started serving other customer. Had to ask for cutlery. The hasbrows were cold and soggy and the eggs were meh... Won't really recommend. Better off at McDonald's.
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