76 Nanyang Drive, Block N2.1 Nanyang Technological University Singapore 637331 #01-08
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 7:00 AM – 10:00 PM Tuesday: 7:00 AM – 10:00 PM Wednesday: 7:00 AM – 10:00 PM Thursday: 7:00 AM – 10:00 PM Friday: 7:00 AM – 10:00 PM Saturday: 7:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM
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Rated 4.0/5.0 a year ago
Scrambled Egg Burger with Sausage Fluffly scrambled egg and yummy sausage patty. Crispy "Hainanese Chicken" Burger Taste like McSpicy non spicy version. Okay lah. Try once can le. Banana Pie is Fuyoh! Crisscut fries is standard. Quick eats. Open sitting. Long queue always. Busy area. Last few days to get spicy McNuggets. Will miss you.
Rated 1.0/5.0 3 months ago
Be nicer to your customers who waited long for the order. Your staff needs to show more patience. Also, if your digital board is not reflecting the orders correctly, just do away with it AND use a more effective system!
Rated 4.0/5.0 4 months ago
During term time alot of students placing order. Note that when I tried to order using Grab, the shop was "closed". So thinking of picking up your order? Nah. I also realised that children's Happy Meal is not available here. 😐
Rated 4.0/5.0 2 months ago
Top chosen option for university students who are in a rush. Good place to get food just like the rest of the macdonalds. Can get quite crowded during lunch period but there are lots of seats. 10/10
Rated 1.0/5.0 2 months ago
Worst experience ever. The manager said so rudely that she didn’t want to cook anymore so declined our orders. Im not saying that Im demanding for her to cook extra food for me but why cant she say it nicely? none of us were rude to her either. Shame. Sad that shes a manager and acting this way towards her customers.
Rated 1.0/5.0 7 months ago
Crew closed the place at 9 when it was supposed to close at 10. One of the main values of McD is that it's hot food available late into the night. Place is in a a school, no 24 hours service, fine. At least stay open until the time that's written.
Rated 1.0/5.0 11 months ago
Super slow service. Waited an hour for the food. And The crews can still chit chat around, taking their own sweet time figuring out which order is which. A bundle of ticket was over there and keep on increasing. I wonder we should call this macd a fast food or is it a training camp to train us how to waste 1 hour peacefully. And the best part is what? The crew leader will start arguing with customers for “ no your ticket came in at 920, dont have 1 hour. Lolz, when the ticket sent in at 910.” Should train the crew better and more efficient and not playing with time.
Rated 1.0/5.0 5 months ago
Indian female manager mismanaged crowd and started throwing attitude to customers. Not just one but many that approaches her due to her mistake. Throwing attitude to so many customers due to her own mistake is just low and unprofessional.
Rated 1.0/5.0 5 months ago
Bruh, the screen keeps showing that my order is ready when it's not even close to ready. So I had to stand near the counter to wait, and there's always so many people their during meal hours. Chaos. And the bad attitude of the staffs was absolutely nightmare. I don't know for what reason the staffs there enjoy playing with customers and wasting their time so much. Food is just mediocre. French fries from time to time can contain salt enough to make Nanyang Lake a salty lake. I'm glad that I made a decision to go on a diet and avoid this outlet.
Rated 1.0/5.0 5 months ago
have you ever wanted an experience to make you doubt your life choices? look no further! ordering from this Mcdonald's takes look longer than it takes to get to Malaysia to get one, at a much cheaper price. a friend ordered the same thing after me and got the food 30min before. it just doesn't make sense. the screen which shows the numbers don't even work. ordered my food at 1045, and by the time I got my McMuffin, over 15 LUNCH orders have already been fulfilled! why make people wait so long? every burger churned out were 90% McGriddles, when there were McMuffin orders over 1hr ago which haven't been fulfilled. honestly just stop people from ordering if you can't handle the amount. or get more staff. it just doesn't make sense that a Mcdonald's in an esteemed university can't make use of its talent to improve the systems to speed up and make the system more efficient. have some hackathon or something?
Rated 5.0/5.0 4 months ago
Patronised at 9:50pm on a Thursday (21st Sep) night. System seemed to be overloaded and the staff were extremely busy, yet they made time to receive receipts from across the counter and manually fulfilled the receipts as quickly as possible while taking small requests politely aka. Need for curry packet from the students. The male staff who served me in a grey shirt tonight made doubly sure to inform me that the fried peach pie was extremely hot. Such caring service made my night. Keep up the good work and thanks!
Rated 5.0/5.0 a week ago
Food standards are the same across McDonald's. Service can be improved. Especially regarding the queue system as they are easily overwhelmed by the number of orders.
Rated 1.0/5.0 4 months ago
The boy staff at the front counter at around 6.30pm-ish has got serious attitude problems. Not apologetic at all for missing items and just threw the items (including a spoon) on the dirty counter furiously. Are you ok? What’s the manager doing? Serious problems with the service level here.
Rated 1.0/5.0 a month ago
The worst Macdonald's ever in Singapore. Bad services to students and staff. Always missing stuffs, such as forks and salad source, in my take-out order. And no way one can see any improvement as they don't collect customer's feedback. They don't worry about business as they are in NTU...
Rated 1.0/5.0 a month ago
Ordered a dine-in meal at 1726 on 19 Feb. I waited in the queue all the way till 1756. I tried asking the manager(an Indian lady) where my order was, reasoning with her that orders from 1743 and before were already being served. The manager did not bother looking at the receipt and brushed me off, saying it's an automated system, and if I can't wait, she's more than willing to refund. Really bad response, worsened by what follows: 5 minutes later, another employee noticed that I've been there for quite some time and took a look at my receipt. She noticed something was very wrong and went back to the manager, who said she had already served the order since at 1730-something. Turns out they decided to serve dine-in orders in takeaway bags. I don't think that's a standard practice? They could at least put a sign saying they are doing so. Hope the management can better train their staff to follow procedures properly, and at least try to understand the situation before dismissing or borderline threatening customers with a refund for something that's their fault to begin with.
Rated 1.0/5.0 a month ago
Easily one of the more awful macdonalds around in terms of service. They usually screw up the orders. And when you approach the counter to clarify some mistake or error, the staff always try their best to ignore you or not speak with you.
Rated 1.0/5.0 a month ago
Horrible outlet with rude staff. Very disorganised. The queue numbers on the screen are only there for show. I ordered my food, stood in front of the counter, and watched the staff preparing lots of mobile orders. I saw my order number under “Now Preparing” on the queue screen so I waited. Then it disappeared. It was not under “Serving”, and no one had called my number (which I do not even understand since isn’t the point of the screen is so no numbers need to be called)? So I approached this male staff at the counter and asked if my order was ready since the number was not on the screen. He glanced at my receipt and said rudely and sarcastically, “Ma’am please wait it has only been 3 minutes”. Even had the cheek to glare. I tried telling him that I ONLY asked because my number had disappeared from the screen and he replied loudly and impatiently, “I will call the number when it is ready” - as if I am supposed to be familiar with their messed up system. So much for the screen alert advising you to “Please watch here for your number”. The patty on the cheeseburger was too salty, and the ice in my drink was already half melted. Based on the reviews I’ve seen here, McDonald’s should do something about the staff and system at this outlet.
Rated 1.0/5.0 a month ago
Advice for those who want fast orders from this place: Just do Pick Up orders, for some reason they just like to prioritize orders that are pick up rather than dine in options. Also don’t do any coupon redemptions from this place. They like to always push those orders to the back of the queue. And they also like to screw up the coupon redemption orders as well. Unless you want to wait for 1+ hours (legit if I haven’t asked for a refund I would probably be waiting till lunch hours), just follow these steps. Or do mobile orders, they sure love to do mobile orders as there are always 10+ mobile orders done already but left on the counter for like 30+ mins.
Rated 1.0/5.0 2 weeks ago
Do not order between 11.30-2pm. I have waited for over an hour and even though my food has been prepared, I cannot collect it over the mob of people crowding the counter. I had to eat lunch elsewhere as I was about to miss class. It’s also quite bad during dinner. Just order for breakfast or for off hours
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