Pizza Hut @ Wisteria Mall
598 Yishun Ring Road, Wisteria Mall, Singapore 768698 #B1-04/05
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
$10 · Halal Certified · Restaurant · Western · Italian · Pizza
Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:00 PM Friday: 11:00 AM – 10:00 PM Saturday: 11:00 AM – 10:00 PM Sunday: 11:00 AM – 10:00 PM
Report an errorReviews on Google (3.1/5.0)
Sorted by Relevance - 38 Reviews
Rachel Yap
Rated 5.0/5.0 a year ago
First up, do understand that this store of theirs is more a click-and-collect store, which explains their many promos for takeaways. Don't expect full table service unless you want to pay for service charge or go to the one at Northpoint City. That say, all my dining in and takeaways experiences have been very good. I found the staff very responsive and helpful during the three occasions I dined in. I ordered via the PH App always, and the pizza and sides are always ready before the time stayed in the app As they get many delivery orders from FP and Grab, do come off peak or just before peak hours la. It's really not their fault if there are many delivery orders and that they have to attend to that first.
Seth Su
Rated 5.0/5.0 2 months ago
Peak hour and my vietnamese mother in law went down to the branch to get dinner for her and my son. She can't speak english or chinese since she came from vietnam and there is a very remarkable xiao mei mei, she is trilingual! She catered to my MIL's needs and was very helpful and patient, kudos to her.
sivangie 0705
Rated 1.0/5.0 a month ago
I think most of us share the common problem.The staff will act blur when you're at the store.Without asking,will tell you on your face will take more than an hour for the order!!!Advertised like so glamorous but hey...Taco bell...are you even bothered?
Yang
Rated 5.0/5.0 9 months ago
i didn’t order and eat in here but what i did was ordered grab delivery for 1 hawaiian pizza which had a certain special request for an elder — how pizza hut handle my special request is fantastic and i really appreciate it a lot 🤍🤍 big thanks and love back to the employees and pizza making professionals at this outlet on 12th april 2022, 9.30pm! 💖💖 please give them a raise or express thanks and gratitude to your wonderful staff— such wonderful employees are what brings me back to pizza hut as compared to competitors
Derek Ong
Rated 1.0/5.0 12 months ago
I like the deals and all, but the service here is ABSOLUTELY HORRENDOUS. The staff will pretend not to see you - so I recommend you wear something super bright like neon pink to grab attention. They are also a lot more interested in talking amongst themselves so it's best to play super loud music on your phone as you come in to announce your presence. Finally, bring along a good book so you can make good use of all the waiting time you will have. P.S. Adding this on because they literally forgot to prepare the sides after I waited 30 min to collect my meal. Lol.
Emily Lek
Rated 4.0/5.0 3 months ago
The quality and taste are quite consistent, though there was one occasion where there wasn’t much cheese in the stuffed crust pizza. And the pizza looked overdone as the toppings and crust were fairly charred (which is unhealthy). But this time it was alright with a good amount of cheese, so thoroughly enjoyed my stuffed crust personal pan pizza.
Hani
Rated 1.0/5.0 5 months ago
Hope customer service can improve, the way the counters service talk to customer like we own them. Just ask simple questions can dine in here her answer is so rude. Better train your staff with polite how to serve customer. Haiz totally disappointed my day here. Everyone is paying to eat, if don't like to customer service don't work, I ordered I wait almost 45min they didn't called my number, after i came home check my order miss 2 Garlic bread, i call them didnt anwer, personally need to go down to my collect my missing item. This might be my first and last order from this outlet.
David Gowdey
Rated 2.0/5.0 a month ago
The thin crust pizza we had last night was the worst pizza I’ve ever had in my life. Terrible. It was like a tortilla with toppings, which was so under cooked that some of the cheese hadn’t even melted fully. If you’re getting takeaway then make sure it doesn’t come from this outlet
Hafiz Salleh
Rated 1.0/5.0 5 months ago
Not related to their food but their staff. Was walking to the family washroom with my family when one of the staff just cut ahead of me. I stared at him and he just stared back at me then locked the door. Kept knocking many times but he didn't open. I said loudly from outside asking him to leave. After 10 to 15 mins then he left without even giving an apology as though he did nothing wrong. Went to confront him at the outlet but he and his colleague just ignored me. Terrible staff there.
Seng Wah Tan
Rated 5.0/5.0 2 weeks ago
Our order was taken at the counter by the store manager, Jim. In the brief contact with Jim, we were awed by his high sense of service and pleasant disposition. He attended to all our requests so very kindly. Jim left us with a deeply memorable experience. My husband and I look forward to visiting pizza hut - wisteria again!
Saf A
Rated 2.0/5.0 3 weeks ago
Quite disappointed with this restaurant's concept of focusing more on delivery rather than dine-in setting. Had to wait long to order at the cashier. Staff did not recommend using app to order since ordering at the restaurant was much more expensive than the app discounts. Discovered after looking at other diners that most were eating out of pizza boxes and they had ordered through the app. Token wasn't given so we had to keep looking at the counter whether our order was ready.
Edmund Chia
Rated 1.0/5.0 4 weeks ago
Terrible website lagging and confusing when ordering for pick up, store doesn’t provide 10.10 promo and can only online, still need add $3 for each pizza order feel cheated. Waiting time is more than half n hr, no providing cheese powder. Food still ok but really bad experience.
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