SUBWAY @ Sembawang Shopping Centre
604 Sembawang Road Singapore 758459 #02-25
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
$6 · Halal Certified · Fast Food · Vegetarian · Chicken · Western · Beverages
Monday: 8:00 AM – 10:00 PM Tuesday: 8:00 AM – 10:00 PM Wednesday: 8:00 AM – 10:00 PM Thursday: 8:00 AM – 10:00 PM Friday: 8:00 AM – 10:00 PM Saturday: 8:00 AM – 10:00 PM Sunday: 8:00 AM – 10:00 PM
Report an errorReviews on Google (4.0/5.0)
Sorted by Relevance - 6 Reviews
Conecat
Rated 3.0/5.0 10 months ago
I really like subway foods but this time, this subway is near a very noisy arcade that plays the same dizzying rhythm over and over again. The cashier and the person putting our food together is well trained, and there is an employee that used to have difficulty speaking English but only after a week she started speak English much better. Well done!. The real problem is their food. Yes it's fresh I agree, but when it comes to the sauce, they don't warn you that the cheese sauce is kind of spicy. I'm very sensitive to spiciness. And their drinks is the problem to me. I'm guessing their machine has the syrup of the drink you want and when you choose the drink, they'll just mix them together, but I found weird particles in my drink, like small hair with dust or something like that. I'm not sure if it's the syrup or something, but they need to fix it because it gives the impression that it's unhygienic. Other than that, it is a very decent place to eat, and I would definitely recommend to my friends for their sandwiches.
SG
Rated 1.0/5.0 10 months ago
Would give 0 if there’s that option. Cashier was obviously not trained, told her that we ordered subway melt with what bread and she asked us twice to check if it’s not some special request flat bread etc. Told the staff that was in charge of crafting the sandwich together that one of my sandwich was to do away with cheese thrice but she still chose to ignore and put the cheese and toasted it anyways. At that point I was just speechless because she’s gonna waste a sandwich for nothing. She also seems to not be able to understand basic English and common subway terms which was concerning. When it came out of the oven, I reminded her AGAIN that one of the sandwich order was to be without cheese then she glared at me and redid another without any apology of some sort. It was when the whole ordeal was done, we sat down to eat and after one bite, realised that the staff didn’t put the usual subway melt meat ingredients. She only put ham along with the other veggies and that’s it. No bacon nothing. Went to check on the website to make sure we didn’t remember the ingredients wrongly, indeed, she only put ham but there were other meat ingredients that made up subway melt sandwich. At that point, we were already so angry and frustrated, decided that there isn’t any point talking to a person that doesn’t speak the language well nor a trained staff. So we just ate and left after. Overall, super unpleasant experience we would HIGHLY NOT RECOMMEND THIS OUTLET! Dine here at your own risk!
Ong Boon Hwa
Rated 5.0/5.0 8 months ago
Went earlier to have lunch at the SSC branch.Order a roasted chicken breast multi grain toast.taste was fantastic.Cashier was helpful in selection and recommendations.
CC Tan
Rated 5.0/5.0 8 months ago
Customer service is good. We will come back to support them again.
Lemuel Ajax
Rated 5.0/5.0 6 months ago
I am writing to express my utmost satisfaction with the exceptional service I received at one of your locations on 12 September 2023. I wanted to let you know that each individual I encountered during my visit, starting from the moment I entered the premises at 1330, was incredibly pleasant and welcoming. From the very beginning, it was evident that the Subway team members were dedicated to providing outstanding customer service. Their warm greetings and willingness to assist created a positive atmosphere, setting the stage for an amazing Subway experience. What truly stood out to me was the sandwich-making process. From start to finish, it was evident that your team takes great pride in their work. Every ingredient was layered with precision and care, resulting in a truly delicious and satisfying sandwich. Not only was the quality exceptional, but the speed and efficiency of their service were impressive as well. I believe it is important to recognize and appreciate instances of exceptional service, as it truly leaves a lasting impact on customers. The team at this particular Subway location went above and beyond to provide an experience that exceeded my expectations. I sincerely hope that Subway acknowledges the outstanding dedication and hard work of their staff at this location. By fostering and rewarding such exceptional service, Subway can continue to cultivate a strong reputation for delivering unforgettable dining experiences. Thank you once again for maintaining such high standards and for the memorable visit. I will undoubtedly return to this particular Subway location and recommend it to friends and family.
Iknow You
Rated 5.0/5.0 2 months ago
Excellent service by Danish. Friendly and enthusiastic in the way he talks to customers.
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