SUBWAY @ Anchorpoint Shopping Centre
370 Alexandra Road Singapore 159953 #01-11
$6 · Halal Certified · Fast Food · Vegetarian · Chicken · Western · Beverages
Monday: 9:00 am – 10:00 pm Tuesday: 9:00 am – 10:00 pm Wednesday: 9:00 am – 10:00 pm Thursday: 9:00 am – 10:00 pm Friday: 9:00 am – 10:00 pm Saturday: 9:00 am – 10:00 pm Sunday: 9:00 am – 10:00 pm
Reviews on Google (3.4/5.0)
Sorted by Relevance - 33 Reviews
Mr. Beef
Rated 1.0/5.0 5 months ago
Probably the worst service and food by a subway franchise. Was there for dinner on 1 Aug. When we wanted to order, the staff was unclear with what they are suppose to do and how to use a disposable gloves. While it took them 5 minutes to cut a bread and put turkey meat on to it, it took them another 5 minutes to remove the bread from the oven and actually put vegetables on it, all while chatting and creating a line at the cashier for customers that has yet to order. The staff manning the cash register was not wearing proper attire (no apron) and was putting his phone onto the wrapper that food will be wrapped in. At one point his stomach actually rub against the wrapper and the sandwich was wrapped with it, and he was figuring out how to use a disposable gloves and needing another staff to teach him how to use. Bearing in mind the line at the cash register keeps getting longer instead of the start of the sandwich bread choosing part. We told him we wanted to dine in, he promptly wrapped our food in take away plastic. Assuming we wanted to go. He didn't inform us of the drink machine being broken until we wanted to pay and the bottled drinks was the other option. Did not tell us about the upcharge for bottle drinks despite the drinks machine was broken and just charged us blindly. To top it all off, there was a baby cockroach running about the cash register and he blindly ignored it. Also there was a hair in my sandwich. Refused another sandwich and rejected the cookies and drinks. I'm hoping the staff did throw the cookies away instead of putting it back for selection. SFA has been notified
ooo.
Rated 2.0/5.0 9 months ago
A little bit cramped, around 8 tables are available. Food taste is a little lower than usual subway standard, okay but service can be improved significantly. The amount of sauce and vegetables they put in are lesser than the usual subway (i.e Mount Alvernia) The female staff is very curt, rude and unfriendly. Mac & cheese can also be improved in terms of taste and consistency. Overall may not return.
Kapil Kakkar
Rated 5.0/5.0 10 months ago
Best subway in town. Special thanks to Mr. Divyan, he is a very great personality. All the staff greet customers so nicely and in this fast food chain they are giving very nice service. Very appreciating and cheers to all the staff. Thanks will be back soon like always
Lucas
Rated 2.0/5.0 5 months ago
I used to think all Subway outlets are about the same, until I came across this outlet. I was the only customer ordering at that point of time, and still they took more than 10 minutes just to prepare my order. Imagine the staffs absentmindedly picks up each ingredient in slow motion, while busy chatting with one another. Luckily the taste was fine.
Nico Basson
Rated 1.0/5.0 3 months ago
Check your receipts when making payment with this outlet. They messed up my payment twice and needed 2 separate refunds. The promotion advertised does not match their prices on the cash register. Approach all promotions with caution.
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