Pezzo @ Junction 8

9 Bishan Place, Junction 8 Singapore 579837 #B1-K13

83834368

$5 · Halal Certified · Finger Food · Western · Seafood · Chicken · Vegetarian · Beverages · Pizza · Pizza

Monday: 10:00 am – 10:00 pm Tuesday: 10:00 am – 10:00 pm Wednesday: 10:00 am – 10:00 pm Thursday: 10:00 am – 10:00 pm Friday: 10:00 am – 10:00 pm Saturday: 10:00 am – 10:00 pm Sunday: 10:00 am – 10:00 pm

Reviews on Google (2.3/5.0)

Sorted by Relevance - 24 Reviews

Thomas Chan

Rated 1.0/5.0 9 months ago

Pic 1 is Lazada promo personal pan, pic 2 is regular from store direct. Size difference i can understand, but ingredients difference like a discounted price with discounted ingredients, no promo at all. Worse is the malay staff that was rude and impatient from start, redeem and collect, a few clarification was treated witg short replies to ignored. Not afraid to show attitude, somewhat even other users feedback since months, outlet still not action or help him or situation, prefer losing customer and tarnishing the brand. Nobody was ordering, he was always busy making pizza. When i stood there for 5mins waiting for him to finish, he moved on to make the next pizza. I wonder what can piss him off all the time, i asked why so upset. I have not order personal pan before, if this is the standard, i guess I won't buying again. Thanks, i know business is tough, but service is still important, even if your promo damn good, i may think twice

Numerlo

Rated 1.0/5.0 5 months ago

UPDATE: Both staff members seemed to have been laid off. New staff member is great and business is doing even better than before. I had many experiences at Pezzo, but this one incident would be very memorable, in a bad way. Going to get my quick pizza fix, I approached the counter, in which I was greeted by a female teenage employee. She was busy folding up pizza boxes, thus, I tried to get her attention. "Excuse me," I said to get her attention. No response. I say the same thing once again, still no response. On the third try, I raise my voice slightly louder, hoping that she would at least serve me. Finally, she stops folding her boxes and gives me an annoyed "Yes?!" while rolling her eyes. Already appalled by how she treats me, I immediately place my order, in which I was served. She placed the pizza box on the counter, without a plastic bag, presumably hoping that I could quickly disperse and get out of her way. Already annoyed by the poor service, I take the box, mutter a quick "Thanks" (She didn't say anything in response, just going back to the cash register), and was about to part ways when finally, she asks me whether I needed a bag. Why she didn't put the box into the bag at first, I have no idea. There was another time when a male teenage employee asked me what my selection of pizza was. (This time, this employee actually talks without prompting.) After I told him my choice of pizza, he stared blankly at me for a good minute, before proceeding to reprimand me for apparently talking too softly. (though he managed to hand me my order without me repeating my order???) I would not say that he should take all the fault since the basement of Junction 8 can get really noisy during peak hours, but he definitely could ask nicely, instead of literally expressionlessly staring at me. The employees here need to learn to be patient (and the other one most likely needs to get hearing aids). These morons still are able to keep their jobs there, and are still getting paid for delivering mediocre service. I believe strongly that service affects how your impression on a company is, in which this had not left the best of impressions. I believe that other stores out perform this outlet in Junction 8, so I definitely hope that they can switch (or just lay off) these staff. Hoping that the boss/owner of the outlet can quickly find good replacements, and looking forward to a better experience at Pezzo. Sidenote: (Yes, the male teenager was the one Ajay Cherian displayed in the photo. And as for the female teenager which looks Indian, she seems to be a new comer, though obviously not a very good one.)

Mohan Vinod

Rated 1.0/5.0 in the last week

The staff were so unprofessional, there was one lady that was playing game and had earphones one, she could not even hear when i called her for order. The other staff had a head lying on the table. There was only one staff that was preparing pizza.

G Lim

Rated 2.0/5.0 2 years ago

Ordered delivery from them once and the pizza came stone cold even though we live very nearby the shop. Tried to give them a second chance today by eating there in person and the pizza was only slightly heated up and not crispy. Very disappointing compared to other outlets.

Adrian Koh

Rated 1.0/5.0 9 months ago

Got my pizza from the Bishan outlet on 4 April at 445pm. Was served by a male staff that is very rude He was washing the pans and I waited. After a while, I called out to him. He turned back and without replying continue to finish washing up. I got my Lazada coupon and wanted to redeem and he very rudely went through the process. I immediately told him he was very rude. He turned away and for a moment, I thought he does not want to serve me. So I asked … he reluctantly handed me the pizza. I understand why now this shop is not doing a brisk business. With this kind of service, it would be my last time. I also read all the bad reviews and not sure why the boss has not taken any action to have this staff removed

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