2050 Main Street, Penticton, Bc V2a 5h7
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western
Monday: 11:00 AM – 11:00 PM Tuesday: 11:00 AM – 11:00 PM Wednesday: 11:00 AM – 11:00 PM Thursday: 11:00 AM – 11:00 PM Friday: 11:00 AM – 11:00 PM Saturday: 11:00 AM – 11:00 PM Sunday: 11:00 AM – 11:00 PM
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Rated 1.0/5.0 a month ago
Went a couple times to try to get a honest opinion. Here it is. Staff and service is always friendly and prompt. But on 3 separate occasions food was undercooked or raw. So terribly disappointed about that. And the atmosphere is very poor every occasion I've gone in an employee was sitting at a table (maybe just on a break) or talking ( definitely about things unrelated to work) to friends or family that were in the establishment and ignoring customers. To the employee's that work hard they were great. But feel lots of employees have no concern for there employment or don't have repercussions or direction to correct the lack of customer satisfaction. And it reflects in the store and extremely on the food. (RAW FOOD) For those reasons I recommend you don't visit this restaurant.
Rated 4.0/5.0 a month ago
what started out as a less than ideal experience ended quite good. When I first got my chicken it was cold and hard, I went back up to the counter to try and get them replaced for fresh ones, as my friend had just received steaming hot fresh from the fryer strips. The two ladies at the counter tried to gas light me in saying the strips were only 5 minutes old and that they would not be replacing them, so I went back to try a few others and to my dismay, they were also cold and hard. I was not happy. I put the strips back on the counter and said they can take these back as I won’t be eating them. A few minutes later, like a shining knight, the cook comes out with 5 piping hot strips for me and an apology. Due to this man I will be back. I wish I had his name, but I applaud your customer service skills and I truly thank you. Awesome service by you! He’s the man.
Rated 5.0/5.0 2 years ago
Popeye's Penticton introduced me to the brand. What an introduction it was. The crispiness of the chicken is complemented by the softness of the bun. Blending the two flavours together are, dare I say, buttered and toasted buns, layered with mayo? Unreal. The pickles on the lower half of the sandwich cut the richness of the fried chicken perfectly. While I am not one to hop on trends, it is clear why this fried chicken sandwich has become so popular. The Cajun fries, unlike fries from other fast food locations, hold up even when cold. The biscuits are somehow nostalgic, with a light saltiness and doughy, flaky interior. The chicken tenders... Well, the chicken tenders were reviewed by my 5 year old as "we should come back here."
Rated 1.0/5.0 4 months ago
We have always loved Popeyes, however our last experience, not so good. We arrived and the restaurant part was closed do to staff shortage. Unfortunately this is happening everywhere. No big deal, we went through the drive through. But, we get to the speaker & the debt machine is down. We had some cash so we ordered. We ordered 1/2 regular 1/2 spicy 12 peice chicken. We get home & you can't tell spicy from regular. Very disappointing! I'm not sure what happened but we love spicy. We where really looking forward to it. I truly hope the next time we go there is some spicy heat. I hope you fix the problems. We love Popeyes!
Rated 4.0/5.0 a week ago
The food is average, but I'm often missing an item from my order. The service is outstanding. Connor is second to none.
Rated 2.0/5.0 a week ago
Came in at 9pm (2 hours before close) and they were making food to order as they didn’t have anything under the heating lamp. Although “fresh”, it took around 20 minutes to get a total of 10 chicken tenders, half of which we realized were undercooked and pink when we got home. Of the 5 tenders per order, 4 were extremely thin. This is not the standard I’ve experienced with Popeyes elsewhere.
Rated 5.0/5.0 2 weeks ago
This Popeyes location was worth the drive! The food was fresh, and they didnt cheap out with the servings. The whole facility was clean. Excellent customer service, very attentive. 😊 Highly recommend this location.
Rated 5.0/5.0 in the last week
I was absolutely perplexed by the amalgamation of flavors. They have the chicken, they have the greese, they have the heat. What a pleasureful experience. My heart is full of love. With love, ~ Kolby R.
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