KFC @ White Sands
1 Pasir Ris Central Street 3, White Sands Singapore 518457 #01-14/15
$9 · Halal Certified · Fast Food · Chicken · Western · Dessert · Fried Chicken
Monday: 8:00 am – 10:00 pm Tuesday: 8:00 am – 10:00 pm Wednesday: 8:00 am – 10:00 pm Thursday: 8:00 am – 10:00 pm Friday: 8:00 am – 10:00 pm Saturday: 8:00 am – 10:00 pm Sunday: 8:00 am – 10:00 pm
Reviews on Google (3.7/5.0)
Sorted by Relevance - 422 Reviews
TravelwithEsty
Rated 3.0/5.0 4 months ago
Just tried the satay chicken. Tasted more like curry chicken than satay to be honest. Not really a fan of itS Otherwise staff nice and expect some queue . The fries are a bit overcooked. Can taste mainly the oil.
WEE
Rated 1.0/5.0 a year ago
If you happen to takeaway from this branch, always check your order before leaving. Every time I come here, the staff will either miss out or provide the wrong items. For my most recent order, they mistook an upsized medium coleslaw for medium mashed potatoes. A staff named Boon denied my request for some preferred chicken parts and told me I had to wait 30 minutes for it, then persuaded me to accept the given. He then said in a sarcastic tone that the only way to get the chicken thigh is to order the chicken ala carte. What even. I saw chicken thighs on the food warmer showcase. However, Boon refused to serve. At 5:30 pm, the staff should anticipate the chicken parts in demand and prepare beforehand for dinnertime. Despite selecting my preferred chicken parts on the website, I didn't get what I wanted at the counter. Boon said I could request the preferred chicken part but is "subjected to availability." If I can't get my preferred chicken parts, why am I given the false hope to even select in the first place? It does sound trivial because I did the math and decided to go with the set menu even though I had to pay slightly more to select the chicken parts. If I knew that I wouldn't get my preferred chicken parts, I would have jolly well taken the promotion deal (10 pieces of chicken for $18) and not go through this hassle of ensuring I get my preferred chicken parts; Which I didn't. Despite not getting my preferred chicken parts (even though it is readily available on the food warmer display) and the occasional missing/wrong items in my order, I do not blame the service staff completely because the system is flawed. ---- If I had ordered 20-piece nuggets at McDonald's, it's either they have it, or it's out of stock; Simple. Their website would show that unavailable items to be greyed out and does not provide false hopes on the pretense that it may be "subjected to availability." If users want to order a 3-piece meal, users should only be allowed to choose from selected categories online. With this system in place, the customer should receive what they ordered. There is a fine line between what the customer is allowed to choose and the availability in stock. Selection A (Max 2): Breasts (Original / Hot Spicy) Drum (Original / Hot Spicy) Thigh (Original / Hot Spicy) ---- Selection B (Min 1): Drumstick (Original / Hot Spicy) Rib (Original / Hot Spicy) Wing (Original / Hot Spicy)
Leah Lin
Rated 2.0/5.0 5 months ago
Ordered for 8am takeaway, started prep at 8am. Items missing from my meal too. I would not have left this review if you were just late. Update: A manager called me back on the same day after 9.30pm to offer me a replacement meal at the same branch. Thanks for following up on my feedback, the solution doesn't seem sincere though because who would dare to take up the offer from the same team you complained against. 😏 I had wrong items also with another fast food restaurant, and they offered me a voucher which I can use at any of their branches should I prefer not to patronise the same branch again. Also, I was told to just go down and identify myself to get the replacement meal, that is a pretty good way to ensure "extra ingredients" don't find their way to the wrong target. 🤣
Chee Thean Tang
Rated 5.0/5.0 4 years ago
The ambience for this KFC restaurant is spacious and not too crowded. Floor and table are clean. Waiter are friendly and cashier is very helpful. Food wise is as always Finger Licking Good!!
John Lin
Rated 5.0/5.0 4 years ago
Great staff service especially the store manager and a few young staff. Quality of food is great. The servings time is longer because no automatic ordering and frontline staff needs to get the food from the counter behind. Overall great team and you can always see long queue at this store !
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