Shake Shake In A Tub @ Our Tampines Hub
1 Tampines Walk, Our Tampines Hub, Singapore 528523 #B1-44
$6 · Halal Certified · Finger Food · Western · Chicken · Beverages
Monday: 10:30 AM – 9:30 PM Tuesday: 10:30 AM – 9:30 PM Wednesday: 10:30 AM – 9:30 PM Thursday: 10:30 AM – 9:30 PM Friday: 10:30 AM – 9:30 PM Saturday: 10:30 AM – 9:30 PM Sunday: 10:30 AM – 9:30 PM
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Sorted by Relevance - 74 Reviews
Shang Kun Chen
Rated 1.0/5.0 a year ago
Went to buy a medium fries on 25/06 at around 14:43. Price was 4.70 n while waiting saw there is a promotion from 2-5pm, $5 with a lot of other stuff. Told the cashier wanted to change as my order was not ready. She told me in a not so happy face cannot change once order is placed. I ask her why never told me there is a promotion and she told me the poster is so big why I cannot see. If your store is doing promotion, why your staff is not telling customers ??? The difference is only 30cent. Is it because you need to do more work to prepare? Email to the management n never get a reply Will not buy from them again
Sahim Sedik
Rated 1.0/5.0 5 months ago
Staff working alone today and very unethical. She should atleast approach customers who have been there waiting for quite a while that she can only attend to us once she’s done with the earlier orders, do not leave customers hanging with no update. We don’t mind waiting considering she is short handed, that is why we join the Q in the first place. What turned us off is her behaviour who don’t seem to bother with customers. My family and the other two students who were there longer than us ended up leaving. Please train your staffs to have basic customer service.
Steil Chia
Rated 5.0/5.0 a year ago
Went to the Tamp Hub outlet this morning and finally tried Shake Shake in a Tub. I took quite a while to decide my order as it is my first time there, but the staff was polite and helpful, she gave me recommendations to the flavours and all. The fries with truffle powder is one of the nicest fries I ever had, it was freshly fried too. The staff recommended me to try it with the sauces as well, so I went with the mala sauce, which has a spicy kick to it. The chicken was also well cooked and well coated with sauce. Would recommend to my friends. Great food and helpful staff
NIKY SAM
Rated 1.0/5.0 6 months ago
Terrible.. was standing at the ORDER Counter for 10mins.. no one came to take the orders. Both saw us but yet they IGNORED us. I lost my patience and ask them if there are still taking Orders or they stop taking? The lady answered rudely.. saying "U WAIT AH* . I still waited for another 5mins. And still not taking my orders. I left and not going to support ur stores at tampines hub. 🙄
Emily C
Rated 5.0/5.0 a year ago
Went on a Sunday night and placed an order via Grab for pick up. The food was alright, freshly fried and well seasoned. Busy though so waiting time was approx 30minutes! 5 stars for the staff handling the orders that day - I wanted to change my order flavor, but I found out that she had prepared it already. However the staff still very kindly went ahead with the request to change. She also checked that my bowl of chicken/fries was filled with no gaps. I also saw that she topped up on the seasoning powder to ensure maximum coating. Pity I didn’t have her name; she’s a service staff that would go above and beyond & who takes pride in her work.
Jesselyn Nah
Rated 3.0/5.0 8 months ago
Taste-wise it (truffle seasoning) is great, but difficult to understand why the regular (the smallest) size is unavailable & only medium size ($4.70) onwards is available. The small portion (refer to 2nd pic where the fries are not even in the cup so it’s way lesser than what you first see) is not worth the price, pro-tip for everyone: use Shopback vouchers that give you medium for $3.30.
God's Amazing Grace
Rated 1.0/5.0 6 months ago
Yucks After eating one pc I felt like vomiting!! Soggy!! Horrible and expensive fries!! Worst fries I have tasted!! *Don't waste your money!!* You wanna eat fries Go get from Wingstop or McDonald's They are experts with fries!
WY Shu
Rated 3.0/5.0 5 months ago
Food is honestly quite alright but the attitude of the staff is pretty disappointing. The auntie here was rude and unhelpful on both occasions that we patronised, which is definitely a deterrence for any future visits.
Arfah Myiesha Iswada (Prss)
Rated 2.0/5.0 4 months ago
food is amazing. halal version of potato corner. however, i found rubbish in my food. super unhygienic and only found out after eating all the fries. shopkeepers not active
K Yong Lee
Rated 3.0/5.0 5 months ago
Your staff take order likes I owe her money even though I ordered a Giant tub. Very bad service. Not coming back to this Tampines shop.
Onn Zee Yu (Prss)
Rated 3.0/5.0 a week ago
the lady who served me (short hair) is very mean and always shouts at us when we are ordering our food- she has no manner and zero respect for us but other than that the food is amazing
sarah albaqi
Rated 3.0/5.0 2 months ago
Although I enjoyed the food, I was disappointed by the poor service. During my visits, I noticed that one of the staff members, a lady with short hair, had a consistently cranky attitude. It seems like she was not happy, and it affected the overall experience. I hope the management addresses this issue, as it could cause customers to have a negative impression of the establishment.
ishaan96agarwal
Rated 1.0/5.0 3 weeks ago
Was pretty disappointed with the food and service in general. My order took a good 15-20 minutes to be prepared and I was the only customer during that period. Ordered a corn dog with the cheese flavour and fries combo. I was expecting the corn dog to be filled with cheese on the inside but all I got was some cheese powder on ONE side of the corn dog. Taste was so so. I was given the corn dog and fries in one single container and when I requested for separate containers for the corn dog and fries I was denied by the staff who just said one order one container. I was sharing the food with my mother who is a vegetarian and hence I wanted a separate container for the fries. Staff do not seem very friendly.
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