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McDonald’s @ Hougang 1 Mall

1 Hougang Street 91, Hougang 1, Singapore 538692 #01-26/39

6384 5824

Classic, long-running fast-food chain known for its burgers & fries.

$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger

Monday: 7:00 AM – 12:30 AM Tuesday: 7:00 AM – 12:30 AM Wednesday: 7:00 AM – 12:30 AM Thursday: 7:00 AM – 12:30 AM Friday: 7:00 AM – 12:30 AM Saturday: 7:00 AM – 12:30 AM Sunday: 7:00 AM – 12:30 AM

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Reviews on Google (3.9/5.0)

Sorted by Relevance - 1289 Reviews

DR DAVY GOH

Rated 5.0/5.0 a year ago

A special thanks to the staff Ms Annie Chua. She was very thoughtful and kind. She offered to make balloon sculptures for my daughter. She went through the extra miles to check with my daughter on the type and colour of balloon my daughter wanted. A very good method by Macdonald to build up the relationships between kids and Macdonald. And of course, you need someone like Ms Annie to provide the extra personal touch making the whole experience great! This happened to be one of my best experience in Macdonald. And great to get to know such a wonderful staff like Ms Annie. Wonderful experience! Strongly recommended!

KK Lim

Rated 5.0/5.0 10 months ago

There are Macs and then there are Macs. Been to this outlet 2 times for breakfast and the food was the best among all the outlets I have been to in recent memory. Maybe I was lucky but the scrambled eggs were cooked to perfection, hash browns were hot and crisp without being overcooked and mayo was spread evenly across patties in McChicken muffins.

Krishnan Junior

Rated 5.0/5.0 10 months ago

Very good and friendly service 👍🏻👍🏻👍🏻👍🏻...staff very friendly and polite. They even offered tissue paper on the table without customer asking for it. Definitely I'll come over visiting again 💞. Thank you

Dylon Koh

Rated 1.0/5.0 a week ago

queue is very long. Not the first time, I wait for my meal for 55mins every time I dine here. This outlet accepts orders from - cashier - self-ordering kiosk - mobile order pick up - mobile order table service they receive orders from everywhere but have terrible planning and staffing service. I need the manager to individually take my order for me — to which I say, the manager cannot manage its staff well. They keep saying the kitchen has issues but I cannot believe that the kitchen has issues everyday, lol. Idk who manages this Google business, but if you see this (cuz you probably won’t lol) pls do smth about this. Im not alone in this, and not the first time alr. Angry ah

Toruichi Smith

Rated 5.0/5.0 5 months ago

Generally and pretty consistently McDonald's Hg1 has good service, nice environment. Smiling staff too. I haven't used to new place after renovation. Feels bit too bright for me and everything seems open. Kind feel needs bit more privacy tho. However, Mac has been good options for dining for me. Cheers...

Rj

Rated 5.0/5.0 6 months ago

*Food*usually get the filletOfish that is all I eat at Macdonalds The tartar condiment is way too little it makes the burger dry *SERVICE* they did their best to serve no complaints there but teamwork could have made the job alot efficient. *Atmosphere* Excellent because not much people walking around. Around 8 am it will be blissful to have a nice breakfast there

chee fishie

Rated 2.0/5.0 4 months ago

Long waiting time and crowd is formed in front of collection. Kitchen unable to catch up with the self ordering kiosk.

Darren Lim

Rated 1.0/5.0 a month ago

The service here is terrible. Asked for more chilli sauce and the staff asked if I already had some in my takeaway bag. I have obviously seen what is in the bag and made the decision to ask for more. Then, she proceeds to give me two packets of chilli sauce, followed by one, and one more and another one, with me having to ask for more each time. Perhaps I should have asked for a specific number from the beginning, but I did not imagine them to be so stingy in the first place. Additionally there was a lack of staff as there were many dirty tables and spills on the floor that were not cleaned. The service is also ridiculously slow at this outlet. Maybe if staff stop giving out condiments one by one, service can be faster.

carol

Rated 4.0/5.0 4 months ago

A lot then last year looking. Wait wise peak hour needs to wait Otherwise it is very fast. Cleaness fair better then last time before renovation. Then is a lot changing point for counter bar sit about 2 together so 6 each each sit.

PlanetLightWorker

Rated 1.0/5.0 5 months ago

Cheated consumer around a month ago of onions excluded and rock hard patty breaded with less than acceptable amounts of meat as advertised. No remorse and interest to apologise and refund till date. Customer care through emails and management at this outlet, please take note. Not just a small sum you deceived and refused to acknowledge.

Hui Chin

Rated 1.0/5.0 2 months ago

Waited for more than 1h for the food to be ready they even got my drinks wrong and it’s not even peak hour. Hope that mac can hire more staffs especially during times where they know theres a growth in the orders as I saw in the kitchen probably they only have around 2 people helping to cook and another 2 to serve. Also its staff is quite disorganised with all the orders piling up and none getting delivered to the customers.

Danny Tair

Rated 1.0/5.0 in the last week

Staff r rude, and really disorganised during peak hours. Ask them about my orders few times after ordering my food 30 mins ago, totally ignored mi as if I am transparent. Not the first time I had bad experience in this hougang one outlet, complained before but macdonald hq did nothing. Think their busyness too gd n really arrogant. Go opp kfc buy better in future. Will post on social media like tik tok n fb to warn pple about them

Yin Seow

Rated 1.0/5.0 in the last week

This outlet often misses out items or packs in the wrong items for take away. Today the messed up order was 2 double samurai burgers and we came home to find 1 double and 1 single. This was after a half hour wait for fast food take away. A really disorganised outlet.

gina lim

Rated 5.0/5.0 a month ago

My gal alway love to eat mcdonald only when i free i will bring her over to eat

carlolo956

Rated 5.0/5.0 a month ago

food is Great even though during peak hour usually no chance to eat. But today, we went here cause my sister lost her wallet 4 days prior. And somehow, they still had her wallet and passed it back to us. Everything inside the wallet was still the exact same, money, bus pass, all that. Service is 10/10!

unicorn twins ho

Rated 3.0/5.0 a month ago

We have been waiting for over 30 mins and they have not even prepared the food. When asked when the food will arrive, was ignored and not spoken to. Hope the service will improve.

Tina Low

Rated 2.0/5.0 a week ago

Quite a number of times they nvr guve me my order properly and sometimes when I order takeout, they'll miss out 1 of my order or come rlly rlly late. Once, I was rushing to go to overseas amd was waiting for my mcdonald meal but it didn't come for such a long time and even when I called the person in charge they said that they'll guve us thier managers number but they didn't guve us and nvr refunded us

Jane Ang

Rated 5.0/5.0 2 weeks ago

Came here on a weekday night & it was not too crowded. All the seats were filled but we managed to get a table & food easily. Food was great, service great too! My husband mistakenly selected the wrong hougang McDonald's outlet for his mobile order and the staff helped us to correct the order quickly. Staff Tasha is super friendly, offered to give our baby a cup so that she could play with it & keep her hands busy 🤣 and we could have our meal in peace. Staff aunty Annie even gave our baby a custom-made McDonald's balloon that is safe for babies! Happy baby, happy parents 😊😊

S Lim

Rated 3.0/5.0 a month ago

Had to wait quite long for my order. Also one should check one's take away order. Our order had one sundae less. Had to inform staff that our order had one sundae short but counter staff were busy with orders. Luckily one staff noticed us waiting and took her own initiative to make the sundae for us. Thanks to her (Otherwise I would rate Service as 2)! The prosperity burger had good amount of sauce but lacking onions. The pineapple pie was so-so only.

Yin Ivor

Rated 1.0/5.0 a month ago

There is one waitress wont give me curry sauce while I purchased a meal, saying my addon negget is not Entitled for a saurce!? Hello! I purchased a whole burger meal along with fries!

Vernice Tay

Rated 2.0/5.0 in the last week

- the staff was quite rude when i paid with cash , she said hurry up to me and gave me a frowning look . - the food was nice and delicious , the breakfast meal was good . i would rate a five but since the staff was quite rude , i rated it a two. -improve on ur staff behaviour

Sofie Griffin

Rated 1.0/5.0 4 weeks ago

Messed up my order, not once but twice. When i asked for a plastic bag, the staff threw it at me. The place was quite packed and they were busy, i understand. But there was no need to throw it at me. They also had me wait 2h for a simple breakfast meal, they kept asking me to wait longer everytime i asked if my food was ready ( i only asked twice ) and the fact that they werent even packed that day. Staff always looks pissed for no reason Never coming to this place again, and neither should you.

Saran Tea

Rated 4.0/5.0 3 weeks ago

It's quite crowded and orders take some time to be delivered during breakfast and dinner hours... It's not the restaurant's fault honestly, but it's just a minor inconvenience since food takes longer than usual to be served as compared to lunch hours. Also, the dessert kiosk sometimes doesn't do a good job giving ice cream to its customers since the last time I went there, a chococone was done very sloppily and the ice cream was like leaning towards one side - it nearly fell off the cone and I was so scared for my life and the precious ice cream I paid for😭 This is a place where you can expect to always be packed with people - it's a robust environment for those who like a lively environment to grab their meals!

Fenglin He

Rated 5.0/5.0 a week ago

Very well run outlet. Staff all very dedicated and experienced. Manager is also very committed to ensure customers are served. This is the only outlet which the team apologise if customers wait more than 5mins. Highly recommended outlet. Well managed and dedicated team.

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 2.6/5.0 (62 Reviews)

McDonald's @ Sengkang Grandmall

70 Compassvale Bow, Sengkang Grand Mall, Singapore 544692 #01-34/35/36

 2.8/5.0 (184 Reviews)

McDonald's @ Changi Airport T2 Arrival

60 Airport Boulevard S'pore Changi Airport Terminal 2, Mezzanine Level. Arrival, 819643 #M016-017

 4.2/5.0 (1660 Reviews)

McDonald's @ One Punggol

1 Punggol Dr., Singapore 828629 #01-08/09

 2.8/5.0 (21 Reviews)

McDonald's @ Chua Chu Kang Park

26 Choa Chu Kang Dr, Singapore 689719

 3.7/5.0 (191 Reviews)

McDonald's @ Northshore Plaza I

407 Northshore Dr, Singapore 820407 #02-30/31

 2.8/5.0 (172 Reviews)

McDonald's @ Buangkok Square

Blk 991 Buangkok Link, Singapore 530991 #01-14

 3.7/5.0 (465 Reviews)

McDonald's @ Pasir Ris West Plaza

735 Pasir Ris Street 72, Singapore 510735 #01-342

 3.6/5.0 (35 Reviews)

McDonald's @ Yishun Blossom Spring

461 Yishun Ave 6, Singapore 760461 #01-03

 4.0/5.0 (326 Reviews)

McDonald's @ Tampines Greenview

Blk 614 Tampines North Dr. 1, Singapore 520614 #01-09

 2.3/5.0 (158 Reviews)

McDonald's @ Our Tampines Hub

1 Tampines Walk, Singapore 528523 #01-13/14

 3.6/5.0 (249 Reviews)

McDonald's @ Canberra View

133 Canberra View, Singapore 750133 #01-01/02 03/28

 3.9/5.0 (477 Reviews)

McDonald's @ Tampines East CC

10 Tampines St 23, Singapore 529341 #01-01

 4.0/5.0 (476 Reviews)

McDonald's @ Sembawang Shopping Centre

604 Sembawang Road, Singapore 758459 #01-27

 2.5/5.0 (50 Reviews)

McDonald's @ ZhongShan Mall

20 Ah Hood Rd, Singapore 329984 #01-16

 4.0/5.0 (695 Reviews)

McDonald's @ Siglap CC

Blk 151 Bedok South Road, Singapore 460151 #01-12

 3.0/5.0 (226 Reviews)

McDonald's @ Admiralty Place

678a Woodlands Ave 6, Singapore 731678 #01-05

 2.3/5.0 (122 Reviews)

McDonald's @ Caltex Dunearn

130 Dunearn Rd, Singapore 309436

 3.8/5.0 (28 Reviews)

McDonald's @ Jewel Changi Airport

78 Airport Boulevard, Singapore 819666 #B1-298

 3.8/5.0 (92 Reviews)

McDonald's @ Changi Airport Transit T2

Changi Airport Terminal 2 Departure/ Transit Lounge Central, #36-070, Singapore 819643

 4.1/5.0 (261 Reviews)

McDonald's @ Vista Point

548 Woodlands Drive 44, Singapore 730548

 3.8/5.0 (388 Reviews)

McDonald's @ 888 Plaza

Blk 888 Woodlands Drive 50, Singapore 730888 #01-737A

 2.9/5.0 (116 Reviews)

McDonald's @ Woodlands North Plaza

Blk 883 Woodlands Street 82, Singapore 730883 #01-468

 3.5/5.0 (115 Reviews)

McDonald's @ Cineleisure

8 Grange Rd, Singapore 239695 #01-05/06

 3.8/5.0 (72 Reviews)

McDonald's @ Woodgrove

30 Woodlands Ave 1, Singapore 739065 #01-06

 4.0/5.0 (714 Reviews)

McDonald's @ Great World City

1 Kim Seng Promenade, Singapore 237994 #01-124/125/126

 4.0/5.0 (1474 Reviews)

McDonald's @ Shell Havelock

548 Havelock Rd, Singapore 169637

 4.1/5.0 (179 Reviews)

McDonald's @ Greenridge Shopping Centre

Blk 524a Jelapang Road, Singapore 671524 #01-02A

 2.6/5.0 (84 Reviews)

McDonald's @ Delta Sports Center

900 Tiong Bahru Rd, Singapore 158790

 4.0/5.0 (39 Reviews)

McDonald's @ Senja

Block 642 Senja Close, Singapore 670642 #01-12/13/14/15/16

 3.5/5.0 (52 Reviews)

McDonald's @ Yew Tee Point

Blk 623 Choa Chu Kang Street 62, Singapore 680623 #01-262

 3.7/5.0 (1268 Reviews)

McDonald's @ Limbang Shopping Centre

Block 533 Choa Chu Kang Street 51, Singapore 680533 #01-10

 3.8/5.0 (279 Reviews)

McDonald's @ LeQuest

4 Bukit Batok Street 41, Singapore 657991 #01-42

 4.1/5.0 (463 Reviews)

McDonald's @ Jurong Spring CC

1 Jurong West Street 52, Singapore 649296

 4.0/5.0 (379 Reviews)