Domino's Pizza @ 233 Jalan Kayu
233 Jalan Kayu, Singapore 799457
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
$15 · Halal Certified · Takeaway · Seafood · Chicken · Beverages · Italian · Pizza
Monday: 10:30 AM – 11:00 PM Tuesday: 10:30 AM – 11:00 PM Wednesday: 10:30 AM – 11:00 PM Thursday: 10:30 AM – 11:00 PM Friday: 10:30 AM – 11:00 PM Saturday: 10:30 AM – 11:00 PM Sunday: 10:30 AM – 11:00 PM
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Sorted by Relevance - 194 Reviews
M.Reezal Rahamat
Rated 5.0/5.0 11 months ago
I walked in to purchase a few pizzas for the family, Leo who at the counter was very patience and helpful to the Auntie infront of me.He assisted her slowly and patiently. When it was my turn, his service was consistent, he repeated and ensure my orders were correct. The pizza maker was very fast in expediting my orders and another staff was also quick to help and packed the orders so customers did not have to wait very long. Well Done to the Team!!!
Kai
Rated 5.0/5.0 2 months ago
Smells wonderful. Place not busy and was very peaceful. The guy called neo came up to me and was very nice and wasn't rude:) very easy to buy. Just come in order pay wait for food take food then leave.
Kyle Tan
Rated 1.0/5.0 5 months ago
Ordered takeaway for pickup at 6:15pm. Arrived at 5:45pm to “register” my order with them. Waited till 6:22pm, ask another guy receiving his order. He told me his pickup time was 6:20pm. Feeling puzzled, went over to cashier to ask. Got a reply that my order is “on the way”. Started seeing the kitchen making my pizzas. It’s identifiable because I ordered 2 onion rings, which they just took out right after I asked about my order. This location severely lacks of leadership and management. Crews in front are running around headless.
Ang guo xiong
Rated 5.0/5.0 a year ago
I bought a regular pizza and some finger food via online. In the system. It show that our food will be ready at 6.15pm. However it was xmas. I waited over an hours to get a small pizza . Omg Fyi Had to wait for 2hr 30min for walk in
V L
Rated 1.0/5.0 5 months ago
Ordered one Truff-Elation Pizza (Large) for lunch. The pizza delivered within 30 min but came cold and taste sourish . I threw the whole pizza away after eating one slice . Feel disgusted.
Min. G
Rated 1.0/5.0 2 months ago
This pizza is 4hr wait! By the way, Dominos please don’t reply a standard message. Your people not apologise. You need to either hire more staff or hire people know how to handle situation. Don’t make people all the way go down and I order 2hr in advance, went down and still need another 2hr. Something is wrong with the flow!
Leonardus Ray
Rated 1.0/5.0 2 months ago
Quite surprised because many people experienced the same thing like mine. 1 month ago ordered online ard 6pm, tried to call call center but nobody picked up…. after 2hours+ waiting they called me saying that they can only deliver for another 2 hrs .. i decided for refund. Ok Fine.. Second time was last weekend, after 1.5 hours waiting i decided to go to the shop to check what’s my order status. When i reached there, the situation was very chaotic… can see very clearly the frustration in every people face. . I decided, to go let go my order and ask for refund again. Seriously … i will never order from this shop again
Norzulaiha Sapari
Rated 1.0/5.0 2 months ago
I rarely do a negative review but for this I had to. I ordered at 638pm and received a confirmation email at 640pm. Even at 815pm, app shows “order being made” and there was no changes for 2hours. Tried calling the main hotline but it was a repeat recording saying to order through app or contact the shop. Tried calling the shop itself but line busy and even if I got through, no one pick up the call!! I received a call at 820pm with no apologies or anything but simply just asking if I still want my pizza or not, if yes delivery within 2-3hours on top of already waiting for close to 2 hours. I feel that it is rude and it seems that this may have happened multiple times that they are used to this. The app is not useful at all as it does not state roughly the waiting time upon ordering for delivery and for the shop not being contactable, it even adds further frustration. If there is lack of manpower, can the management or the shop look into this and to avoid accepting orders beyond their capacity? Please kindly look into this, logistics, manpower and also the app. The app is suppose to improve service, but it seems like it’s not.
Chris Ding
Rated 1.0/5.0 2 months ago
I ordered 1 cheesy pizza( does it look like cheese?) 1 pepperoni pizza (pizza was burnt) Spent $48.90 for our disappointed dinner I wont order from Dominos again
Stijn Gaytant
Rated 1.0/5.0 3 months ago
This outlet should refrain from taking in orders for delivery if they know they can't keep the company promise of 30 min. At the end it took 2.5 hours between order and pizzas and only because I drove myself to the outlet to see what was actually happening. As can be seen from other comments there is a structural issue at this outlet and untill properly solved to be avoided.
ayush maheshwari
Rated 1.0/5.0 in the last week
Ordered at 612. App says ready. Came in to collect at 7. Staff started shouting saying we haven't started your order. I see orders at 730 being processed. Staff told me if you want to complain do so. Pickup here means ur order will start getting made once you reach and get frustrated irrespective of order time. Staff simple solution - you want it or not.... and on top the order is wrong..they made the wrong pizza.. but can't reach support so throw and order something else
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