McDonald’s @ TradeHub 21
28 Boon Lay Way, Singapore 609971 #01-173/174
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 6:00 AM – 12:00 AM Tuesday: 6:00 AM – 12:00 AM Wednesday: 6:00 AM – 12:00 AM Thursday: 6:00 AM – 12:00 AM Friday: 6:00 AM – 12:00 AM Saturday: 6:00 AM – 12:00 AM Sunday: 6:00 AM – 12:00 AM
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Sorted by Relevance - 2173 Reviews
Keefe
Rated 1.0/5.0 10 months ago
Since there’s no place to file a complaint I thought to put it here, food ordered at 10am through drive through, nobody in front of me, and I had to wait 16 minutes! I am not sure why but the food was just sitting there. I had to step out of the car and go in and take the food myself. Worse thing is the staff was not apologetic at all.
Eric Wong
Rated 4.0/5.0 12 months ago
Visited on 6 Jan 2023, for lunch with colleagues since office is nearby.. always enjoyed having mcd so double mcspicy meal is great change from the usual big mac i like 😂
Ernest Pak
Rated 4.0/5.0 a month ago
A small outlet in the western industrial region. Though small but can seat more than 30 people, due to open space layout and many are bar top seating. Suitable for small gatherings, or meet ups, or business talks.
R L
Rated 5.0/5.0 2 months ago
Had a takeaway Angus BLT meal with a Cappuccino and it was excellent!! This McD branch has a good and efficient team and my orders were ready in a jiffy. Farhan the Manager was very helpful at the ordering self help station with my orders and when handing over my orders, offering a larger carrier plastic bag. 3rd visit and will certainly be back, soon. Thank you McD team @Tradehub 21!!
Vicq
Rated 4.0/5.0 10 months ago
Quiet on a Friday afternoon tea break timing and more than ample space. No queue needed for my group of 3. There are 2 functional touch screen for self ordering. The vehicle entry to the car park serving Macdonald’s and Sakae Sushi is separate from those going to the Tradehub various showrooms and offices. Weekend parking here is FOC which is great. The only public transport to this place is via buses as it is right between Jurong East and Clementi MRT station. Seating is rather limited so normally have to wait awhile to get a seat and order during peak hours
Donald Isaac
Rated 3.0/5.0 9 months ago
The burger was great and a little messy. But the fries was not hot and crispy as I like it. Rather soggy for my taste. Just my luck I guess. Service was fast and it’s not packed like other outlets.
Hieu Le
Rated 5.0/5.0 4 months ago
Efficiently located in Tradehub 21, McDonald's offers a convenient drive-through and short queues. The restaurant is well-maintained with a friendly staff. The drive-through experience is seamless, with quick service and accurate orders. The menu offers a wide variety of fresh and delicious options. Whether you're a busy professional or in need of a quick snack, this McDonald's branch is a perfect choice. It's a recommended spot for a satisfying meal on the go.
John Huang
Rated 1.0/5.0 2 months ago
Poor staff quality, worst in the world. Rude and tried to quietly sneak pass the fact that there is no more napkins available. It will be better to offer apology for unavailability first than to let your customers discover it, then you come clean. To be rude in this situation made it worse. The operation is unorganized as in other branches, so don't expect a pleasant experience when in any McDonald's within singapore. No surprises here.
Desiree Xu
Rated 2.0/5.0 a month ago
Visited the drive-thru yesterday and ordered 3 Nasi Lemak Burger meals. Unfortunately, the only edible item was the burger itself. The fries were hard, soggy and tasteless and even worse, the coke (all 3 of them) was flat, and had about 5 cubes of ice in each cup. :( Service was polite and relatively fast but would recommend the restaurant to take a little more time to ensure the food and drinks are up to standard instead.
tham seng
Rated 5.0/5.0 4 months ago
Quiet place for relaxing for stopping by for especially for those had their cycling trip. Actually it's mend for those who send their bikes for servicing at roadalink while waiting go and have some rest or snacks
Garry Lew Your Estate Advisory Realtor
Rated 3.0/5.0 a week ago
Visited 23 September 2024 hot and humid 🥵 Saturday. The following sharing are based on our unbiased personal opinion and experience Was grabbing some food for my boy via drive thru at Macdonald tradehub 21. As usual we placed our order over the intercom station. Drive forward to the payment station but it was closed. There was a not on the window to drive forward. There were only 2 cars ahead of us and we are the third. Waited for quite awhile thinking what was wrong. Maybe it was a huge takeaway order from the first vehicle. When we arrive at the collection Station, we found out there was only 1 poor chap taking order over his headset, collecting payment, packing our takeaway. Yes just 1 poor chap hence the long wait. This guy deserve a raise for his job well done and keeping Macdonald pocket full. Instead of the usual manpower deployment which 1 staff taking orders and payment and a few others preparing the takeaway. This guy is truly a champ 🏆 I didn't manage to get his name but his on the 4pm - 5pm shift slot.
Mel Wee
Rated 1.0/5.0 a month ago
Fast food??? Each time I go, got to wait so long; 10-15min for an ice cream cone. My usual drive-thru (3-4× a wk) to get my choco cone fix. Dread the ridiculous long wait at a 'fast food' ! Staff are MOSTLY unfriendly ALL the time n hv terrible manners- u can thk them but they don't response.
Jo Wheatley
Rated 5.0/5.0 3 months ago
Never had an issue with food, always correct. Drive thru can be slow some nights, once we waited for 1 hr in line on a Wednesday night at dinner time because they were understaffed. But any other time is quite quick
Wilson “Whaleson” Woon
Rated 5.0/5.0 2 months ago
Frequent this macs as the parking is plenty and has a shorter queue than the other macs around. Have a drive through which makes it easy for drivers. Definitely a more chill macs around the Jurong East area.
Ming Shen Tham
Rated 2.0/5.0 a month ago
I'm alright if the French fries are soggy but the fact that the fries here are served not only soggy but also cold and unsalted makes it downright sad. Not even the chilli sauce can save this disaster, I'm not sure who made those fries but they were definitely not having a good day.
LH HL
Rated 1.0/5.0 2 months ago
Hygiene issues. Need pest control for regular visits. Lots of small flies flying around the table.
Daniel
Rated 4.0/5.0 2 months ago
Nice location. Great food as usual. Strange according to the staff, McDonald's no longer have whipped cream to accompany their Frap. Really?
Alex Ong
Rated 1.0/5.0 3 weeks ago
The service staff here serious attitude problem. I went to drive thru to make my order , and redeem a burger from the app. The service staff told me to scan the qr scanner.. After scanning the qr the staff didn't mention a single word and left us waiting. In the mean time we tried to ask if its done yet no response was given and after waiting for sometime the service staff told us to proceed forward. At the counter before making payment the service staff look at us as if we owe him something and just let us pay and he walked off. Next service staff came out and pass us the food and Guess what? The burger wasnt redeemed and he blamed us for not redeeming at the front counter. This is seriously so ridiculous.
Janice Lee
Rated 1.0/5.0 3 weeks ago
Ordered 2 chicken mcmuffins with extra sauce. Both muffins came with barely any sauce (lesser than a normal one). Waited for 15min and also, they served 10 orders AFTER my order before processing mine. (i had to rush the crew) took so long to prepare my order and still got it wrong.
Marlene Lee
Rated 4.0/5.0 a month ago
Drive through. Service is prompt. Within 5-10 mins at peak hours.
Amanda Toh
Rated 2.0/5.0 a week ago
I went to order takeaway on 2nd April. I order a triple mushroom cheese burger meal along with a taro however i got a double mushroom cheese burger instead. I did check to make sure all my order items were right but I failed to check if they gave me the right burger as I have only encountered missing order items but never wrong order. It was probably an honest mistake due to the lunch crowd but I was disappointed as I tried to call the outlet and it was an instant hang up each time. The phone will dial to try to connect the call but instantly hangs up no automated message or anything just instant hang up. It was quite disappointing.
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