33 Sengkang West Ave, Singapore 797653 #01-28/29/30
$10 · Halal Certified · Restaurant · BBQ · Seafood · Japanese · Vegetarian · Mediterranean · Fusion · Dessert · Chicken · Beverages · Asian
Monday: 10:00 AM – 10:00 PM Tuesday: 10:00 AM – 10:00 PM Wednesday: 10:00 AM – 10:00 PM Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 10:00 PM Saturday: 10:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM
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Rated 3.0/5.0 3 weeks ago
As much as i love Sukiya having patronised the other outlets, i can't rate the one here that highly. Don't get me wrong, i hope that they can improve and i want them to succeed here as they have overtaken the lease from previous vendors. But they are going to have to improve. For a first, the food quality seems a bit lacking, rice seems lukewarm at best. The portions is quite disproportionate from the usual i have had in other outlets too, noticeably more rice than the meat. Then the garlic vegetables (which came as a set) is overcooked, just one look at the colour and you can tell. It is not as garlicky as others i have had but this area here may be subjective to preference. Again, vegetables look like they have been cooked for awhile instead of being served freshly cooked. The onsen half boiled egg is also a tad too overcooked. It is not as watery and instead is very clumpy. Not as runny as other outlets. Again, may be subjective but i believe this is not the usual standard. My other member's egg also came out in the same exact condition. Also, as much as the tea is complimentary, only half a cup is served instead of like the usual 3/4 full which is quite unusual. I understand the outlet is new as it has just opened, but just from one visit i could see how it could use so much improvement if it wants to strive to be a successful food chain here in this neighbourhood, and not join in the list of preceding tenants that had folded before it.
Rated 3.0/5.0 in the last week
ordered a cup of earl grey latte, drink was ready but staff took 5 mins to plan on how to stack & pack all the food into the plastic bag for the customer before me. i saw these at the bottom of my drink which i have never seen before despite drinking the same drink 3rd time this week. went back to check with staff, she said was tea leaves. shouldn't tea leaves be filtered out? staff didn't seem to bother to change a new one for me. service was disappointing.
Rated 4.0/5.0 in the last week
Food is great as usual; am a patron since the first outlet opened at Suntec. Decided to go during the opening week at Seletar and it was quite disappointing in terms of service. Operationally challenged due to lack of trained manpower which resulted in both long waiting times for dine-in and takeaway customers. Our order was also missing the egg which was a downer. Have emailed in to feedback as well.
Rated 3.0/5.0 in the last week
Long waiting time even around 5.45pm Limited seats for dine in. The restaurant has about half space cater for take away orders
Rated 1.0/5.0 in the last week
Food and service can be better. Store has many seats available for dine in but staffs could not usher customers in. Waited for about 15-20 minutes to get a seat. Food was dry.
Rated 5.0/5.0 a week ago
I recently tried the beef signature rice bowl at Sukiya Gyudon, and I must say, I was almost blown away by the taste! The flavor was exceptional, and when you factor in the reasonable prices, it’s definitely worth it. The only drawback was the long queue, but given that they are a new establishment, it’s understandable. One suggestion for improvement would be to introduce a Grab self-pickup option to make the ordering process even more convenient. Despite the wait, I’ll definitely be returning for that delicious beef bowl and more.
Rated 3.0/5.0 2 weeks ago
Waited at the "Please wait to be seated sign" but it was meant to be "Find your own seat" system. Should have let the customers know to expedite the dining. The tables are cleared slowly and can be seen that takeaway is where they want to make their fortunes. Thankfully the food came quickly and tastes good
Rated 3.0/5.0 2 weeks ago
Need improvement Onsen egg looks like so-sad egg Overall needs improvement If u guys improve definitely ppl will come back to u Food is tasteless though
Rated 1.0/5.0 a week ago
When reach the restaurant, no want is queuing for the table, so I was standing inside because outside is very stuffy. A tiny female staff asked me to stand outside and the way she approached was rude. After that, I insist to stand inside but I won’t block any way when people going out and in, then the staff just walked away. After I enter the restaurant, she gave me a half cup of plain water and other tables get full cup of water. What the heck is this kind of service?
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