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Famous Amos @ Plaza Singapura

68 Orchard Road, Singapore 238839 #B2-30

6261 0790

$5 · Halal Certified · Bakery · Dessert

Monday: 10:30 AM – 9:30 PM Tuesday: 10:30 AM – 9:00 PM Wednesday: 10:30 AM – 9:30 PM Thursday: 10:30 AM – 9:30 PM Friday: 10:30 AM – 9:30 PM Saturday: 10:30 AM – 9:30 PM Sunday: 10:30 AM – 9:30 PM

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Reviews on Google (2.3/5.0)

Sorted by Relevance - 24 Reviews

Victor Ting

Rated 1.0/5.0 a year ago

The biscuits are excellent. However this outlet's service is so so poor (putting it nicely). The person serving me started weighing my order and I notice she had chosen the wrong type. So I told her and she got extremely agitated. No my fault that she didn't pay attention when I initially ordered. It was not during busy time, I was the only customer. So I don't know what's her issue. Do yourself a favour and get your cookies from another outlet.

Ellen Nugroho

Rated 2.0/5.0 a year ago

I went here for two consecutive days. Yesterday, the man on the shift was nice and the service was okay. Today, the woman on the shift left the counter for so long, and her service was terrible. Attitude can definitely be improved - no "sorry for the wait", "thanks for buying", or even basic attitude to have some eye contact when talking to the customer. Won't be coming back to this outlet.

Vinny Kim

Rated 1.0/5.0 10 months ago

the lady was grumpy and lazy in explaining. just kept asking what flavour i want. supposed to be a gift, but plastic bag is full of dust and well, maybe she’s quitting and couldnt be bothered by these? and i even paid extra for pretty box. sad great cookies with worst service. should be 0 stars🥲

punyshark

Rated 4.0/5.0 3 years ago

Cookies the way I remembered them as a kid at Parkway Parade. My favourite is the raisin and cinnamon cookie. Staff here was fast, friendly and efficient. Didn’t quite like the new blue packaging though, it reminds me of a medical bag.

meow

Rated 1.0/5.0 9 months ago

Lady extremely lazy - HAD HER BREAK SINCE 4:30 apparently till 6:30. Need more workers to ensure customers can always buy their products. This happens I’m assuming everyday. Came here out of my way multiple times just to buy and LEFT WITH ABSOLUTELY NOTHING! CALLED THE STORE AND LADY PUT ME ON HOLD - clearly avoiding doing her job. Another Customer shouted to get her attention and was brushed off. Made no sense for the other customers and I to wait 2 hours. PLEASE GET BETTER EMPLOYEES

ching shia Chin

Rated 1.0/5.0 6 months ago

Ordered 12 boxes of the teachers day cookies here today with no special requests. The shop was not busy at all. However, staff on duty was rude and seem disinterested in her job. A real mood spoiler while shopping for gifts.

Li Li

Rated 1.0/5.0 5 months ago

Hi boss of Famous Amos, your service crew is really rude. As customer, I need to babysit her mood so that I can get my cookies(shopping for gifts for teacher's day). lol

Sarah Lau

Rated 1.0/5.0 2 months ago

There was a student promotion that ends at 5pm on weekdays. Staff went on break at 4pm and the management didn't think to put someone else while she was on break??? So i waited there for an hour outside only to find out I can no longer purchase it at a promo when staff came back at 5pm, though I arrived in time according to the news Famous Amos released. They should have better management or let customers know through social media that the given timing for the promotion is also subjected to the period their staff goes on break… This isn't the staff’s fault but rather the management doesn't seem to know how to run their business.