SUBWAY @ West Mall
1 Bukit Batok Central Link Singapore 658713 #01-18 & 19
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
$6 · Halal Certified · Fast Food · Vegetarian · Chicken · Western · Beverages
Monday: 8:00 AM – 10:00 PM Tuesday: 8:00 AM – 10:00 PM Wednesday: 8:00 AM – 10:00 PM Thursday: 8:00 AM – 10:00 PM Friday: 8:00 AM – 10:00 PM Saturday: 8:00 AM – 10:00 PM Sunday: 8:00 AM – 10:00 PM
Report an errorReviews on Google (3.9/5.0)
Sorted by Relevance - 322 Reviews
keerthana kavya
Rated 4.0/5.0 a year ago
As a vegetarian I’ve very much limited Restaurants in Singapore. Craving for Burgers and Pizzas also gave me no luck since most of the outlets here have only preferences to Non vegetarian. But Subway is my only Saviour which has yummy varieties of Food for vegetarian! Forever Grateful ❤️
L SH
Rated 1.0/5.0 2 years ago
Did a pick up order via Foodpanda and ordered Turkey sub and received Tuna sandwich. Only found out that I received the wrong order once i reached home. had to call the outlet so MANNY times to get some explanation but they did nothing and only apologies n ask me to GO DOWN again to let them check the sub! (INSANE) as this is NOT the first time they had gotten my WRONG order, making me even more frustrated. The first time was just wrong dressing, I wanted chili flakes but received chili sauces. it was a small issues hence I didn't care. However, this time round receiving a wrong sandwich is a BIG NONO!!! and looking at the amount of veg given make me even more frustrated, the amount given is so pathetic u can literally count the capsicums. The person whose creating the sandwich must be SLEEPING or working with their eyes CLOSED while preparing my order. This will be my LAST time purchasing from this outlet, even if this is the closest outlet to my house. Am truly disappointed. FYI, i do NOT leave bad review unless the shop is terrible.
MS. SUCHI
Rated 3.0/5.0 a year ago
Subway is located at the left side of the entrance of West Mall,which is just opposite Bukit Batok MRT Station . There was a queue as dining in is not allowed currently so people were picking up sandwiches. Not all types of breads are always made available at the West Mall outlet if I compare it with Yew Tee outlet. Service is better at Yew Tee outlet. Staff is friendly and vegetables are added generously. The boy who touched chicken breasts did not changed his gloves after pressing chicken in the sandwich. He used the same gloves for picking up my veggie patty. I shared my concern then the duty manager apologised. She kept on chatting with us while making the sandwich 🥪. Service recovery to be made. Service can be better at West Mall outlet. Overall I feel that the amount of vegetables and overall service varies at various outlets which can be standardised for a better customer experience. Rest was alright. I like Subway sandwiches as it's healthy ,non greasy and light.
Simran Sandhu
Rated 1.0/5.0 a year ago
Inconsistent pricing at kallang wave mall- I ordered the below subway sandwich in receipt attached but the coffee top up was supposed to be$ 0.30in every outlet I have been to and hence its total is $6.20. The counter lady says its $0.50 for top up n its $6.40.i refused and got a coke instead. Can subway explain why are there inconsistencies in pricing or was I cheated?
Trixinity Lily
Rated 4.0/5.0 6 months ago
everytime I order from here I would feel good vibes from it , the staff is Okok only not bad not good , there’s this one lady who always work here and I have seen here for almost 4 years already , everytime she made my order it is always accurate and never wrong , she is also confident and knows what her customer wants
Ms. Suchi Singapore
Rated 5.0/5.0 a year ago
Visited Subway in March 2023,they have added wraps and new side Manchester. Jo served us with a smile. Well done Jo😊💕 Subway is located at the left side of the entrance of West Mall,which is just opposite Bukit Batok MRT Station . There was a queue as dining in is not allowed currently so people were picking up sandwiches. Not all types of breads are always made available at the West Mall outlet if I compare it with Yew Tee outlet. Service is better at Yew Tee outlet. Staff is friendly and vegetables are added generously. The boy who touched chicken breasts did not changed his gloves after pressing chicken in the sandwich. He used the same gloves for picking up my veggie patty. I shared my concern then the duty manager apologised. She kept on chatting with us while making the sandwich 🥪. Service recovery to be made. Service can be better at West Mall outlet. Overall I feel that the amount of vegetables and overall service varies at various outlets which can be standardised for a better customer experience. Rest was alright. I like Subway sandwiches as it's healthy ,non greasy and light.
Desmond
Rated 5.0/5.0 7 months ago
Yeah with friendly staff. $6.50 meal set. sandwich cookie and drink.
NZ Yo
Rated 2.0/5.0 6 months ago
After all these years of enjoying my meals at Subway, today's was my first disappointment at the West Mall in Bukit Batok. Something should have triggered in my mind when I saw the 6-inch Italian bread looking crumbly; I should have insisted for a replacement, but I accepted the girl's explanation that she had cut it incorrectly. I paid sgd$9.50 for the chunky beef sandwich only to find a stale tasting bread and rather dry beef chunks. However, the veggies are fresh as always.
Jacky ang
Rated 1.0/5.0 3 months ago
They dont follow instructions given over grab and not the first time it happened. I order no ice in my drink and it came with ice. Please stop ordering from here. The food taste quite bad as well
E K
Rated 1.0/5.0 2 months ago
Cookie has greenish patch, look molds and bread is not fresh
Haley Chan
Rated 2.0/5.0 2 weeks ago
Their attitude damn rude i swear. Everytime order here i feel like I'm owing them money
xinyi lau
Rated 1.0/5.0 a month ago
attitude is very bad toward the customer , when we have order more than one things , and there is two workers to ask us faster to choose the sauce that we want (time 12.43 two malay girls workers)
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