SUBWAY @ Changi Airport Terminal 1 Transit Lounge
80 Airport Blvd, Changi Airport #031-001A
$6 · Halal Certified · Fast Food · Vegetarian · Chicken · Western · Beverages
Monday: 8:00 am – 11:00 pm Tuesday: 8:00 am – 11:00 pm Wednesday: 8:00 am – 11:00 pm Thursday: 8:00 am – 11:00 pm Friday: 8:00 am – 11:00 pm Saturday: 8:00 am – 11:00 pm Sunday: 8:00 am – 11:00 pm
Reviews on Google (1.3/5.0)
Sorted by Relevance - 29 Reviews
G Y
Rated 5.0/5.0 6 months ago
Waiting time - this is the main point that I saw across most of the (low) reviews for this outlet. It applied to me during a weekday pre-noon period as well - but I didn’t think it was as bad as a few months/weeks ago, when travel started picking up a lot quicker post-covid. The outlet is understaffed (in my opinion) - hence, I think it is understandable that it might take awhile before you get served. Nonetheless, the staff serving me was still patient, professional, and friendly - kudos to them! Some ingredients might be missing (I noticed beetroot) - but otherwise all’s good! It’s the only healthy option + cost-worthy (in my opinion) in T1 so… :) would definitely return!
Yui Perez
Rated 1.0/5.0 3 months ago
Awful service. I ordered a Turkey Sub (it's on the menu) only to be told they don't make it because they don't have turkey. I asked if they could do a Subway Melt instead and they mumbled something I didn't really understand but I got the hint that this was also a "no". I then asked if they could do a Veggie Delite (also on the menu) they said "salad only". I reconfirmed this and they mumbled something again. I once again confirmed that the Veggie Delite only comes in a salad form for some reason. I asked them what they CAN do. I was stressed out at this point because there's a long line of people behind me. I didn't know what they mumbled at me again. I asked if they had the Chicken Ham Sub and they said "yes" in a "well... Duh" kind of way. How in the world am I supposed to know what you do and do not have? To top it all off they looked annoyed when I asked for a receipt. I understand it was early in the morning but I don't think I did anything to deserve this kind of service. Every place in this airport had long lines, so if you're going to line up anyways, go anywhere else. I wish I had. I really think that they need to correct their menu if there are options that are unavailable. Also basic service and communication from the staff would go a long way.
God's Amazing Grace
Rated 1.0/5.0 2 months ago
Don't even deserve one star!! The elderly female employee has a stinking attitude!! Wonder why this subway outlet so desperate!! Ignore customer Pick and choose customer Let another customer skip queue Not interested to serve customer Continue to ignore by pretending and engaging with another customer!!!!!! The outlet manager also not doing her job by telling her off!! This outlet should just close down immediately!!!!!!
Abigail G
Rated 1.0/5.0 2 months ago
The worst service I have ever seen from a subway in my life. Both male staff were extremely rude and looked down on asian tourists, but completely different and super nice to white tourists. Horrible representation of Singapore and changi airport. I'm a Singaporean and incredibly ashamed/angry. Also lazy and didn't fold the wrap I ordered, properly.
A A
Rated 1.0/5.0 a month ago
This subway had VERY slow staff and the quantity of the filling in the sandwich.. etc... was very little.. We had to wait in line for 1 hour and then waited for food for another half an hour. I would highly recommend you to not buy food from here from the airport as it has not satisfied many.
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