SUBWAY @ Waterway Point
83 Punggol Central, Waterway Point Singapore 828761 #B1-16
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
$6 · Halal Certified · Fast Food · Vegetarian · Chicken · Western · Beverages
Monday: 8:30 AM – 10:00 PM Tuesday: 8:30 AM – 10:00 PM Wednesday: 8:30 AM – 10:00 PM Thursday: 8:30 AM – 10:00 PM Friday: 8:30 AM – 10:00 PM Saturday: 8:00 AM – 10:00 PM Sunday: 8:00 AM – 10:00 PM
Report an errorReviews on Google (4.0/5.0)
Sorted by Relevance - 417 Reviews
Edwin
Rated 5.0/5.0 a year ago
fast services. my fav chicken BLT and double choc chips is perfect for dinner.
Kavan SD
Rated 3.0/5.0 a week ago
I walked in to this empty outlet at approx 5.20pm on 30th Dec 2022. There was mayve 1 person was dining. 2 young looking/teenage like employees were chatting (1 female- Indian i think and 1 male-Chinese) while the male employee was preparing 2 sandwiches (no customers were found waiting) I walked up and asked for a Tuna Sandwich and I was totally ignored, while they continued chatting and the male employee continues preparing the sandwiches. I stood there 5mins before i walked away. If this is while the store is empty, i dont know how it would be on a peak time. I’ve been to busier outlet before but employees are usually courteous and attentive.
Manikanta Tankala
Rated 4.0/5.0 a year ago
Subway is the best. They are patient to know what you want on your sandwich and the store is usually free during non peak times. I never had to wait for a seat.
Xiang Yun
Rated 1.0/5.0 a year ago
the staff should be fair to those waiting in queue instead of serving the food delivery orders one after another. at least have a system in place! the food delivery orders are hogging up the service!!!! terrible and much disappointment. waited 20 mins just for them to take my order, when there’s only 4 ppl in front of me. the photo shows the number of grab food orders in front of me. I WILL NOT COME HERE ANYMORE.
Kiera Seow
Rated 2.0/5.0 3 years ago
Pros: got my sandwich made in 10mins with a queue of 4 customers in front of me. Cons: staff touched my sandwich inappropriately. She leaned forward to pick up vegetables and her apron touched the sandwich wide opened. Also, foot long bun had part of her bare hands touching it. I want to love you Subway, as I do buy quite a lot of your sandwiches for lunch, but cleanliness much?!
theguy_withstuff
Rated 4.0/5.0 a year ago
Subway is a unique sandwich shop in which you can build your own sandwich and gobble it down afterwards, and for the price of $7 (student meal price). A cookie, drink and sub, it’s hella worth it. I had garlic bread, ham, sliced cheese, teriyaki chicken, lettuce, tomato and BBQ sauce if you wonder what was on my sandwich. Overall, good sandwich would come again.
Jannie Seow-Chambers
Rated 5.0/5.0 6 months ago
The service is top-notch amazing! I'm not sure who was working today but I requested for more sauce and they gave me more sauce! They made this pregnant salad monster very very very happy and satisfied. Oh, my husband loved his meatball sub too!
Lester Teo
Rated 1.0/5.0 5 months ago
Ordered a chunky steak wrap for my 10 year old and absolutely gutted by the measly portion of lettuce shavings and toppings by the sandwich artist. Even the kid also felt shortchanged. Had to ask him “now lettuce budget ah” before he was forced to add a few more lettuce flakes then conveniently forgot the capsicum. The kid had to remind again. Service levels non-existent or franchise owner’s instructions to give as little toppings as possible to increase their revenue? Honestly for this price of $10.80 there are many other better options. It’s sad to see how Subway and this franchise owner literally cheating consumers. For Punggol residents, i would recommend taking a walk to the other atrium to get a kebab/burrito from a local establishment at the fraction of this price with better toppings, sauces and taste. Never ever returning to this subway.
Pristiana
Rated 5.0/5.0 4 months ago
The place I spend most of the time. Good Food, clean, and nice environment 👍 😊
Hayley Chua
Rated 5.0/5.0 4 months ago
Would like to commend the staff who was on duty on 21 July 2023 dinner time for being efficient and toasting the bread to perfection. Most times, the bread is undertoasted so I was pleasantly surprised this time!
Seng Seng
Rated 3.0/5.0 6 months ago
the coffee bean has changed? Doesn't taste as good before, bread is still usual. Usually alot of empty seats in the morning.
skyler sky
Rated 1.0/5.0 5 months ago
Not recommended! Such a bad receptionist services, rolling eyes on customer when I told him that this is take away not dine in. Still dare to tell his peer. Hired such guy as employee at front counter to service customer??!! Will not recommend anyone to visit this subway branch with such a bad attitude of customer service! Pissed!
Daphne Tan
Rated 2.0/5.0 2 months ago
Not recommended to this outlet, staff is not nice and helpful. Very unpleasant experience in this outlet this morning, told the staff that I'm rushing for work, can take my order first instead of talking, staff ignoring it but taking own sweet time doing other stuff and not taking my order. Won't visit this outlet again. Customer service sucks.
Lester Koh
Rated 1.0/5.0 2 months ago
So I’ve been to this Subway a couple of times as in the past before. While some of the staff are incredibly warm and welcoming people, the same doesn’t hold true for everyone & unfortunately I happened to bump into one just this morning. This morning I wanted to order a 6-inch sub because I wasn’t sure if I had enough money in the bank to afford a full footlong like I usually do. The staff misheard me but I gave them the benefit of the doubt that since it’s the morning rush hour, I’d just play along & continue my order. When it was time to check out, my fears were confirmed that I didn’t have enough in the bank to afford a full footlong so I asked if I could just pay for the 6-inch alone. They at first refused as we’re now stuck in a standstill where I can’t afford the full sandwich, the line is being held up & I’m put on the spot with all eyes on me. They caved & let me pay for the 6-inch & that was that. Right? Now I fully understand that it was on me for not coming into the store fully prepared & I’m genuinely remorseful that I didn’t correct my order in the first place. But what drove me to write this review is the snarky comments made by the people working there when I turned around to leave saying things like “This one use whose money?”. While I say it is a mistake on my part, I don’t think I’ll ever want to return on the off chance I were to be put in the same position again where I’m put on the spot for simply not being able to afford food & be used as the punchline of their mild inconvenience.
Siruste Vijay Prasad
Rated 1.0/5.0 a month ago
Ordered takeaway sandwiches for my family. Came home & realised while eating that the meat (Teriyaki chicken) was not heated & its super cold (like taken out from refrigerator)! I guess the staff forgot to heat-up the bread with meat on! Very frustrated as the sandwiches were so cold & totally not appetising to eat that way!
lisan “Lis”
Rated 5.0/5.0 in the last week
Fast service. The staff very efficient during peak hours. Great team work getting orders done right and warm.
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