750 Chai Chee Road, Singapore 469000 #01-16
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
$10 · Halal Certified · Restaurant · Western · Italian · Pizza
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Report an errorSorted by Relevance - 15 Reviews
Rated 2.0/5.0 5 months ago
Place An Order At 6.24pm.Estimate Delivery 6.54pm.End Up Received With Cold Food At 7.40pm.Did Call The Restaurant , Will Call Me Back in 5 Min After Checking Out With The Rider.End Up No Call Back..
Rated 5.0/5.0 a year ago
Very new Pizza Hut outlet just beside Bedok decathlon. Quite a spacious and new and clean dining area but nobody was there was I went. We placed our orders online and dropped by to pick up our own. Friendly staff were busy packing to-go orders. Although this is a proper restaurant, it seems like it’s more of a delivery outlet since there’s no one there but orders kept coming in. Everything is made to order, piping hot even after a ride home.
Rated 5.0/5.0 a year ago
The outlet looks pretty clean and staff are fast on their feet. Order is on time within 15 mins! And good customer service by the manager as well. Keep up the good work!
Rated 1.0/5.0 9 months ago
Order from grab but your staff messed up our orders, there are missing items. We made a trip down to your branch and your staff wasn’t very nice when attending to us. He messed up our order, make us come all the way down when we ordered from grab, make us wait for him to prepare our set again (just the missing items btw means what we already ordered will be cold when he is done preparing what he missed out) and yet he still showed us a bad attitude. Please educate your staff!
Rated 1.0/5.0 9 months ago
Absolutely Rude Branch Manager. Pizza Hut has to send their staffs and especially this branch manager for training on customer service and how to talk politely. Absolutely disgusting to shout at people infront of a crowd stating “ This is not a dining place! “ when asked for a spoon to eat the cheesy mash. If this is not a dining place then why have tables and chairs? why sell food varieties that may require eating with a spoon or fork? I as a customer understand that you staff may be busy in terms of the orders but you have to set your own priorities to ensure that everything goes as smoothly as possible. I’ve read through the other reviews and many are disappointed with the same issue. I hope that this will serve a lesson in mind to the staffs and manager there and also a warning to anyone that wishes to visit this branch. If this this disgusting attitude from the manager continues i will not hesitate to act on it personally because NOBODY DESERVES this kind of TERRIBLE SERVICE.
Rated 1.0/5.0 3 weeks ago
If can I would give zero stars ! Their customer service sux & I was waiting at the counter for abt good 5 mins and no one attended to me . I understand you guys are busy but you must know to allocate your manpowers! Literally no one even said anything to me ! Idk if they are acting busy or what but this is supper poor customer service & you need more trainings for your staffs ! This is totally unacceptable & I’m going bring this up to the higher management. DO SOMETHING ABOUT YOU CUSTOMER SERVICE. Your supervisor need to wake up his/her idea
Rated 1.0/5.0 3 weeks ago
I ordered through the app at 6pm and they have not delivered my pizza. Now is 9:30pm and I was calling the hotline (all available numbers) for over an hour and they’ve only picked up my call now. They said that the pizza was out for delivery at 8:50pm (my order was supposed to be delivered at 8:15pm). They said that they’ll call the rider to ask for his whereabouts but no follow up call has been made to me and I’m still waiting on $66.50 worth of pizza that has already been charged to my card. I understand that it’s peak hour, especially on a public holiday, but I think the service team could have done better at picking up the calls and perhaps given me a call back about my pizza. Or, if you can’t deliver the pizza, I think it might be reasonable to refund my money and let me know so that my family can have our dinner instead of waiting. Severely disappointed and most likely my last time ordering from pizza hut.
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