McDonald’s @ Beauty World Centre
144 Upper Bukit Timah Rd, Singapore 588177 #01-39/40
Classic, long-running fast-food chain known for its burgers & fries.
$6 · Halal Certified · Fast Food · Singaporean · Western · Dessert · Vegetarian · McSpicy Burger
Monday: 6:00 AM – 12:00 AM Tuesday: 6:00 AM – 12:00 AM Wednesday: 6:00 AM – 12:00 AM Thursday: 6:00 AM – 12:00 AM Friday: 6:00 AM – 2:00 AM Saturday: 6:00 AM – 2:00 AM Sunday: 6:00 AM – 12:00 AM
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Sorted by Relevance - 1106 Reviews
Gisselle Leong
Rated 1.0/5.0 5 months ago
1st time in my life I was serve partially cold corn cup. Top portion are luke warm only. Centre part was freezing cold! Now then I know they microwave our corn cup. Whatever it is. How can you serve partially warm up corn cup? When I pass to 1 of the "senior lady" staff, she immediately ask me is it I left it outside for too long?! Hello.... I collected my order like 1 minutes ago. I heard her telling her colleagues in the kitchen, "customer claim that the corn is cold but its warm what." McDonald's... If your equipment is old or faulty, get it fix. Do not doubt customer. Even if you doubt, check before you make such comments. It's very very unprofessional. To this branch, your food standard is 1 of the lowest. Fries forever soggy and not piping hot regardless any time of the day, dining in or take away. I'm sure I'm not the only one thinks so. Walk in and most of the time saw many packs of fries sitting on the rack. Take away orders, always forget give sauce or butter for corn. Like today, corn was given without butter and spoon, I have to ask for it. Worse... Will have missing order for take aways which we also encountered before.
Gregory Athanasius
Rated 5.0/5.0 9 months ago
McDonald's located at Beauty World Centre, it is convenient and easily accessible on the first floor. Despite the exterior facade, the staff is friendly and provided great service. The nearest bus stop to McDonald's (Beauty World) are Beauty World Stn Exit A (bus stop no 42099) is 86 meters away around 2 mins walk, bus service no 173 will stop in this bus stop.
Kay Cee
Rated 1.0/5.0 a year ago
I ORDERED TERIYAKI BURGER TODAY 8/11/2021 (TAKE AWAY) ALONG THE WAY I OPENED MY BURGER FIRST BITE I ALREADY TASTED THAT SOMETHING'S WRONG.. THE LETTUCE VEGETABLE IS ROTTEN AND I ORDERED TERIYAKI BURGER THERE'S NOOOOO TERIYAKI SAUCE INSIDE.. VERY BAD SERVICE ITS NOT GOOD FOR MCDONALD FRANCHISE.. IT DOESN'T EVEN DESERVE TO GET SINGLE STAR..
Moony Chant
Rated 3.0/5.0 a month ago
Still crowded at 4pm. Expect to wait for a while for the food. Helpful & friendly staff. Fries were a disappointment, soft and soggy.
Xiaoyang Zhang
Rated 1.0/5.0 4 weeks ago
Wait order for 1hr 40min!! After wait 40minutes, realize people come in after me already got food. Ask the staff with my order number, they check the system and tell me food is in preparation. 1hr, 1hr20min, they just let me wait when I ask. Until I request refund then someone go to prepare my order. The system definitely got problems. What burger need prepare so long?
Lin Zili
Rated 1.0/5.0 9 months ago
Ordered and paid at 8.56am. Waited right at the counter. My order disappeared from the electronic signboard at 9.13am without the staff calling my number. Upon enquiring, was handed a bag without my drinks. Service standards are non existent in Mac anymore. Miss the good old times.
Cauê Motta
Rated 4.0/5.0 4 months ago
As far as McDonald's go... It's a good place! Food is as expected and service is fast. Very much for a quick meal though, not one of those fast food joints you also get to enjoy a nice view, or anything... But the location is quite convenient, right next to the Beauty World MRT.
Bry
Rated 1.0/5.0 7 months ago
For anyone who is gonna do takeaway or food delivery, please always check the portion of your fries. I paid for an upsize but I got fries disgustingly lesser than a normal meal. Not to mention how cold and soggy they were. Seems to be a recurring trend whenever I order from this outlet. Won’t return here anymore even though this is the nearest outlet to my place
June Yeo
Rated 1.0/5.0 2 weeks ago
Horrible experience here. People were hogging seats and staff did not do anything about it. We were also shouted at very impolitely by staff to pick up a rubbish that flew out from the dustbin , and was not ours in the first place. The place was messy, and the fries were messed up too. Better to go to other branches.
Eric Cheng
Rated 4.0/5.0 a month ago
Great food, but too much ketchup on the cheeseburger. Fries could be crispier. Service excellence would bring us back here again. Thank you so much for serving up a great experience at a very busy location.
doreen lee
Rated 1.0/5.0 4 months ago
Waited 35 min standing for 2 burgers recently on a public holiday. It was chaotic as everyone took turns to ask counter staff for our orders. The numbers on the display monitors were super misleading. Some other patrons waited more than 45min! What a let down. You can do better!
Xin Yi Ng
Rated 1.0/5.0 in the last week
Extremely poor service where female Indian counter staff exhibited poor attitude (while rolling her eyes at me). Ordered the 9pc nuggets (without meal). After about 5-10min of waiting, I was told by a male malay staff that they have run out of nuggets. As he did not give me any resolution options, I told him I wanted a refund. The said female Indian staff then came to me and asked if I wanted to exchange my order for other items. I asked her how much the box of 4pc mcwings was - this is because I was considering switching to the mcwings but wanted to know the price difference. Female Indian staff did not understand my question (“how much are the mcwings”) and gave me a frown. So I told her I will change to the mcwings. In response, she rolled her eyes at me, as if frustrated that I had inconvenienced her by requesting a refund at first but changed my mind after to exchange items (which was a question she asked me in the first place). While the staff was preparing my mcwings, I went into the McDonalds’ app to check the price of the mcwings. It turned out to be CHEAPER than my box of 9pc nuggets. I then approached the same male malay staff to inform him of the price difference, and asked him if I was going to be refunded on the price difference. I saw him converse with the female Indian staff. After a couple of minutes, female Indian staff came to me to tell me that she will process a full refund instead, without asking me if I still wanted the mcwings. While processing the refund, she remarked sarcastically to another female chinese staff, knowing that I was within ear shot, to tell her that their boss’ instruction was to exchange any item for the nuggets but if customer doesn’t want the exchange, to process refund. I did not appreciate the female Indian staff’s behaviour and attitude from start to end: 1) it is ridiculous that a McDonald’s outlet will run out of nuggets during dinner time (about 645pm). 2) no effort was done to apologise for the situation or offer service recovery. 3) staff was either ignorantly or intentionally cheating me of my money by giving me a CHEAPER item when I’ve already paid for something more expensive. I would have lost money if I didn’t check. 4) even after trying to cheat me, staff continued to insinuate (through her sarcastic remark) that I was giving her trouble. 5) throughout this disappointing encounter, I somehow had to endure her stinky attitude and unprofessional behaviour. I left the outlet after getting my refund. Perhaps the ill-prepared bag of mcwings is still sitting patiently at the counter, waiting for someone none the wiser to exchange for it.
cj h
Rated 1.0/5.0 4 months ago
Very bad service. They forgot the orders for a fellow customer and mine for over 20 minutes and repeatedly stated that the order was still being prepared without checking with the prep station if it was actually being prepared even when we mentioned that it was listed as a completed order in the screen and then vanished. We had to catch the attention of the manager before we were taken seriously and I honestly wanted a refund but the idiotic app’s “help” button led you to nowhere. The food received was also hastily prepared with the filling spilled out from the bun. This is not the first time I have experienced unreasonably waiting time from this outlet. I will not be patronising this location in the future even if it is the most convenient. This is my first ever review on the app and it is because of this incident.
Julian Seow
Rated 5.0/5.0 5 months ago
I love singaporean maccas, so much better than in australia. This maccas outlet is conveniently located next to the train station. The food was really fast and they also provide table service if you’re lazy. Free sauce provided and food is not too expensive. They had a special sweet and sour fried chicken that was really good and the waffle fries were delightful.
Aravinth V.K
Rated 4.0/5.0 2 months ago
Nice place near to bukit timah reservoir
Mrs E
Rated 5.0/5.0 in the last week
This is a pretty decent McDs. The staff are helpful and upbeat and the food arrives in both good time and condition. They care about doing a good job here.
no entry
Rated 1.0/5.0 in the last week
Horrible experience, and I’ve lost my patience with this outlet. Always missing something out whenever i order takeout. There has been 2 occasions where they forgot to give me the syrup for my hotcakes and once they even gave me the wrong order. Avoid this outlet at all costs.
Clemence Kng
Rated 3.0/5.0 a month ago
Not the cleanest McDonald's. In fact there are several areas which seem quite dirty. Understaffed and perhaps therefore service isn't comparable to other outlets as well. Machines have been faulty on several occasions. Food quality is what you'll expect from a macs so it's decent.
Family Ang
Rated 1.0/5.0 in the last week
how can just allocate only 29 coupons for the kitty purchase .. than like that should not set can buy 2 set per customer ... like that only 14- 15 people can buy ... does it make sense ? than come early also no use... than people q already than start to count .. than let us waste our time for what? if know so little quota we can go find other outlets .. very disappointed with this .. dun have enough than dun cater this promotion .... when u all know that hello kitty will have alot crowds you all should cater more demands? for each outlet.. ridiculous ... very failed campaign .... waste people time ... really ...
Ah Bui
Rated 5.0/5.0 a month ago
The staff in the beauty world branch are extra helpful and polite, the manager that day, Silvester has gave me a good definition of what an above and beyond service is. He managed to satisfied all of my inquiries, helped me and my girlfriend with directions since I am new to this area and always serving me with a great smile. This really makes me consider going to beauty world to have macs even if I stay at woodlands. Thank you for the great service Silvester! You warmed my heart. Keep it up!
Brandon Kam
Rated 1.0/5.0 in the last week
This is the worst McDonald’s in Singapore. The whole restaurant is dirty, staff is rude. Ordered table service, waited for a good 15-20 minutes and decided to go to the counter. Lo and behold my order was left at the counter for God knows how long. WORST SERVICE EVER!
Ruth
Rated 1.0/5.0 3 weeks ago
Very very slow service. Waited 20 minutes this morning for a wrap and hash brown. Slow service has happened many times especially during mornings. 6 Mar 24 lunch update: one of the female staff there is exceptionally rude and shouted at a young kid and at various customers to "SIAM AH!" "你听不懂是吗!". Pretty sure the outlet manager heard this but did not reprimand her. Very unneccessary behaviour from the staff.
Mystery4 BS
Rated 1.0/5.0 in the last week
Ask your customers maximum 1 hour of seating time and not willing to share tables when other tables are occupied and the staff are not helpful and never want to admit they are wrong if you don’t want to do a good job in your work, then your just a very useless person and also get your ink fixed on your machine so lazy don’t even bother to change the ink
gavin ng
Rated 1.0/5.0 in the last week
Ordered 4 meal for takeaway, waited 40min for my order patiently but the indian lady at the counter face was so sulky asked for a plastic bag to put everything together as there was too many items to hold, she didnt even help to put them in and handed me the plastic bag with such a attitude face, i walked out of the door checking my orders and realised all the burgers was not inside, i went back in to the counter called out to the indian lady and she pretended she could not hear, the other male staff helped me to ask her to check my order again only then she came. Super lousy attitude
Weishan Chen
Rated 3.0/5.0 in the last week
This McDonald’s outlet could learn from Aperia’s outlet - flashed the number for collection of food, and I had gone forward to collect, only to be told that I had to listen for the number to be called before I could collect my ‘already prepared’ food order. Imagine if you’re hard of hearing - I would not advise that you come to this branch for takeaway. Also, no ‘thank you’ when food was passed to me. Horrendous service - please learn from Aperia Mall’s wonderful service staffs - I’m never disappointed eating there / taking away food order. Probably never heading back here again.
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