589 Yonge Street, Toronto, On M4y 1z4
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Halal Certified · Fast Food · American · Chicken · Beverages · Dessert · Western
Monday: 11:00 AM – 4:00 AM Tuesday: 11:00 AM – 4:00 AM Wednesday: 11:00 AM – 4:00 AM Thursday: 11:00 AM – 5:00 AM Friday: 11:00 AM – 5:00 AM Saturday: 11:00 AM – 5:00 AM Sunday: 11:00 AM – 4:00 AM
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Rated 1.0/5.0 6 months ago
Monday 3rd July! Honestly I love popeyes, and I am from Ottawa but I have been to several Toronto locations as well as I often come and stay with my cousins. This is probably the cheapest popeyes location I have been to. How do these employees decide the portion of food? I was really surprised when I received my popcorn shrimp (it’s my favourite) the quantity was so less than what I get at other locations that I had to stop and take a picture lol
Rated 1.0/5.0 a year ago
Such a shame for so reputed food outlet franchise, They have Zero hygiene for the customers: No supplies in washrooms, No cleanliness and maintenance for the female washroom as well. Customers have written some messages on the glass of female washrrom that doesnot look so new. extremely disappointed for the same
Rated 5.0/5.0 5 months ago
Was starving. A quick service and the fish sandwich was just what I needed. And Mursal delivered. She was patient with us taking time with our choices, and prepped it real fast. 😇
Rated 5.0/5.0 4 months ago
The two working on may 18 2023 at 2:00pm deserve a raise. They were the epitome of customer service. Even though my order was late, they handled it so so well. Honestly this is what customer service is all about. I hope somehow their bosses see this and those two get rewarded. I wish all Popeyes employees were like them.
Rated 1.0/5.0 2 months ago
Came here a few years ago on New Year’s Eve and this was one of the places that were open that evening. At this exact location. Since most restaurants were closed because of the holiday, there were a lot of people at Popeyes and a huge lineup. We ordered a few things, all mild as we don’t really eat much spicy foods. When we ate it, everything was extremely spicy. Like so spicy we could barely eat it. We went to the counter and told them and they looked at the chicken and claimed “that’s definitely mild” even though we told them it was extremely spicy. They had the audacity to say that the mild has a bit of spice but it’s not my first time at Popeyes.. I know what mild tastes like and that was not it because it was barely edible due to the spiciness. At the end they just told us they can’t do anything about it 🤷♀️
Rated 4.0/5.0 4 months ago
Definitely better value than KFC, but would suggest getting spicy, if you can. Mild really has no flavour, despite claiming to be marinated for 24 hours or whatever they say. Just note that the chicken will be pretty greasy. Service is pretty good, quick, fast and friendly. Could us some work with listening, as sometimes you might have to repeat yourself once or twice. The dining area could use some more frequent cleaning, since its a busy location and there are often times messy tables.
Rated 1.0/5.0 2 weeks ago
i am a regular customer of Popeyesat the location bloor st and dufferin st. I had a terrible experience at Popeyes location is (273 yonge st )it was my forst visit here due to the supervisor or manager (Mirza) i don’t think he told me the real name .However, the service was absolutely appalling, deserving 0 stars. To add to the disappointment, the atmosphere was dismal, also warranting 0 stars. What made my visit to this establishment truly dreadful was the behaviour of the manager or supervisor . Not only did the man refuse to allow me to use the washroom, despite being a paying customer, but they also exhibited rude and unprofessional behaviour throughout my visit. I left feeling disheartened and frustrated, vowing never to return to this location as long as the man remains in a supervisory position. The lack of basic customer service and the mistreatment of staff make it impossible for me to recommend this place to anyone. Management should seriously consider addressing these issues to improve the overall experience for customers and staff alike.
Rated 3.0/5.0 2 months ago
I’ve came here twice within the last 2 weeks and although the cashier was very helpful, the wait time for the food was very long. During both visits it took over 20 minutes wait for the food. Noted that the food was very fresh, but for “fast food” I don’t expect to wait this long. I suggest providing a warning when ordering if wait times are expected to take longer than 10 minutes.
Rated 5.0/5.0 a month ago
One of the best popeyes I've been too. So friendly employees. The manager was so friendly and helpful in serving us. I don't know him name but he was wearing an ear ring. He definitely needs a raise.
Rated 1.0/5.0 a week ago
The worst experience i have ever had in my 55 years life. First, no handicap access to the washroom on the second floor. The washroom was locked. The restaurant was understaffed, and the staff complained that they were too busy to take oder and no time to clean the washroom. The manager insisted that I have to oder food before I can use washroom, when I said I can order any foods, the manager refused to take order for me. I have never had this experience in the world, being reject by a restaurant staff in front of 20 other customers. And I had to leave the restaurant and order one drink on the app, but I had never used their Popeyes Washroom.
Rated 5.0/5.0 a month ago
Morsal I'd be happy to help you write a review for Popeyes in downtown, but I'll need some more specific information from you. What did you like or dislike about your experience there? Please provide details so I can craft a helpful review.
Rated 5.0/5.0 a week ago
Amazing dine in experience. Great value for money. Guests are Always welcomed with friendly service. Very spacious with tasty food.
Rated 5.0/5.0 2 weeks ago
I recently visited Popeyes and had an outstanding experience. The staff was incredibly friendly, making the atmosphere welcoming. The food's taste was exceptional, truly satisfying my cravings. A special shoutout to Chandhana, whose friendly demeanor added an extra layer of warmth to my visit. A must-visit spot for anyone craving delicious food and a friendly atmosphere!
Rated 1.0/5.0 2 weeks ago
Terrible customer service!!!!!! I don’t care if your food is delicious or not, I value customer service more than anything. The customer service is zero. Specially the lady works at cashier has attitude and has no respect for customers… (her name was chanda something) After this girl respond to me on the phone I got so mad I was going to go to the restaurant to talk to management. I was going to give order for my guests I called in and a lady picked up the phone, she kept telling me she can’t hear me and I had to order quickly she didn’t have time to either confirm what I am saying or to repeat because he had many customers and she don’t have time to listen my order. I guess this what happens after you get quite a bit customers and you don’t need extra one. Found it so rude and unprofessional. Because of this lady this restaurant lost a customer not just one but will be quite a bit, I will be telling my family and friends not to go and eat in this restaurant ever again. Restaurant without proper customer service doesn’t deserve a penny I am sorry….
Rated 5.0/5.0 3 weeks ago
Fast service, tasty chicken nuggets, and spacious seating on the upper floor. Ample space for seating given that it’s located in the heart of downtown. Not a bad location.
Rated 1.0/5.0 in the last week
Good service but bad food. I got the daily deal last Tuesday which was the 2 piece. You could clearly taste that it was yesterday's leftovers reheated cause it was only noon and the skin was rock hard...or they had a cook that doesn't know how to deep fry chicken. Either way, the chicken was NOT good at all at this location.
Rated 5.0/5.0 a week ago
Had been to this Popeyes recently and I’d definitely say that this is one of the best Popeyes outlet I’ve been to. It’s big with ample dining space and the atmosphere was clean and positive. Also, very much satisfied by the exceptional customer service that i got from RESHMA. Keep smiling and keep up the good work!!
Rated 5.0/5.0 a week ago
First off, the place was super clean and tidy. Had such a great time with the employees—they were awesome. Plus, the atmosphere was really chill. Overall, just a fantastic experience
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