Jollibee @ Vivocity
1 Harbourfront Walk, Singapore 098585 #02-50
Philippines-based chain known for its burgers, fried chicken, spaghetti & Filipino dishes.
$7 · Halal Certified · Fast Food · Chicken · Italian · Western · Beverages · Dessert
Monday: 11:00 AM – 9:30 PM Tuesday: 11:00 AM – 9:30 PM Wednesday: 11:00 AM – 9:30 PM Thursday: 11:00 AM – 9:30 PM Friday: 10:30 AM – 10:00 PM Saturday: 10:30 AM – 10:00 PM Sunday: 10:30 AM – 10:00 PM
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Sorted by Relevance - 167 Reviews
Bryan Tang
Rated 1.0/5.0 3 months ago
Worst experience in Jollybee Vivo; this is my first and last visit to this store. I ordered a two-piece chicken meal and a set of spaghetti meals, as well as Fanta Grape and Coke Zero drinks (as shown on the receipt). When we get to the soft drink machine, all the flavors are pasted with a (OUT OF STOCK) sticker, which means the drinks are all out of stock. I can't have the Fanta Grape or either a Coke Zero, so I try to take the Minute Maid instead, but when the dispense is only purely water instead of orange juice, I even went to the counter to inform them, but no one cares! The restaurant is filthy and messy, so we went to the outside seating areas facing the playground, but there are birds flying in and eating leftovers on the tables, and no one seems to care. Please look at the photos and my receipt stated clearly the time and date I visited this restaurant.
Esther Yap
Rated 1.0/5.0 a week ago
Tried Jollibee a couple of times, all pleasant experience with crispy tender chicken parts and most service staffs are happy to accomodate with customers... But noooo, not this store at Vivocity!! Counter staff is grouchy and unhappy to serve despite requesting politely to change chicken parts to drum. Unpleasant experience. Place is messy and dirty. Not going back!
Kelvin Lim
Rated 1.0/5.0 6 months ago
I didn't have a good experience here on a Monday 4.30pm. Firstly the place was not well maintained as there were spillage on the floor and the tables & chairs were not clean. Secondly, the machine to take order does not have the order on the physical menu so I had to queue up at counter. Thirdly, I waited almost 20minutes at the counter until someone came to the counter. There was orders coming in via online platforms and the staff were attending to it. Hence the queue started to form up. Fourthly, the cashier was rude and her attitude was bad. It was frustrating for me to try to have a nice meal and I had to go through this experience. I hope that some actions are taken to improve as I saw similar comments in the reviews. If not, it would not reflect well on the brand.
Ruth Ng
Rated 1.0/5.0 a month ago
Visited on 15th June in evening! Fries were cold! Floor was dirty! Tables were not clean with rubbish pile up as the bin was overloaded! Very disappointed with my 1st time dining experience in Jollibee!
Hamdi
Rated 4.0/5.0 5 months ago
Been curious about Jolibee as the famous fast food chain from PH. Located in upper front of Uniqlo at Vivo with a noticeable long queue during weekend. I love the spaghetti. The burger taste ordinary, but hey it’s $2 only. So no complaint lah😂
Steffi Kwan
Rated 5.0/5.0 6 months ago
You really can't go wrong with Jollibee. The spaghetti is the ultimate comfort food with the bolognese sauce, sausage and cheese. Fried chicken is good as always too. However, do note that the outlet at Vivo is not the cleanest.
Elisse Cheng
Rated 3.0/5.0 8 months ago
the food was really good and the place was quite crowded. But it is severely understaffed and the cashier didnt take orders simultaneously because he had to help out with the cooking which was kind of slow. But still I recommend eating there, should order their chickenjoy with spaghetti or their soft-serve.
Erika Laura
Rated 1.0/5.0 4 months ago
I order alot but they miss out my spaghetti set & i was so disspointed with that. Before i left, i already confirm with the staff is it done & everything have? The cashier said ya ya and continue busy talking to the kitchen staff(playing game) I also tried to call the the hotline but nobody pick up. Overall,bad service, the malaysian staff need to take take course to improve the service. That outlet is at vivo
Joe Soh
Rated 1.0/5.0 7 months ago
Very busy and very messy but staff are friendly and prompt.. Ordered the Extra spicy chicken burger and was greatly disappointed! Look at the picture on the menu and thought try this burger. It is priced the same as 2 piece meal at $8.20. But when I received the order, it is sooo small!! Smaller than KFC's Colonel burger! .. look at the photo of the actual burger between my fingers.. I know photo on ads are not the actual item we get.. but this is way too much! 1 star for the burger. Never buying again..
Kemal Darmawan
Rated 2.0/5.0 a month ago
I’m sorry but I have to give 2 stars. I ordered for dine-in and takeaway, it took very long to get my order ready, even others get their orders first although the order number is above mine. The worst part is, once I got home, I only got two pcs of chickens while I ordered four. The only plus, the staff was aware that I waited too long and would like to compensate me with a free french fries/another glass of soft drink.
Pablo Escobar (Memerang Jantan)
Rated 5.0/5.0 2 months ago
First time eating at jollibee. Spaghetti is delicious, chicken 🍗 hot i loik. Staff also very friendly
Tot2travel WP
Rated 3.0/5.0 4 months ago
Small place and it is pretty warm here, much better to be sitting outside. Chicken is soft & tender. Taste wise kfc is much better. Crowded on a saturday during lunch. Had to ask the guy staff to clean up the table.
Philip Tiu
Rated 5.0/5.0 a month ago
I love this location. It faces the playground and there is a sink inside for customers to wash up before eating. Seating may be difficult but you can always grab a bench at the playground instead. This is one of the few locations that are so clean and odor free.
Anne M
Rated 2.0/5.0 a week ago
Outside dining is messy. Gravy is not free which is understandable but when buying additional gravy, lady asks me to queue in the counter very long just to buy a gravy. My food already cold still queuing. Incredible.
Cindy Cin
Rated 4.0/5.0 2 months ago
Jollibee Spicy Fried Chicken is tastes delicious and chicken skin is crispy and smell good In Singapore Jollibee is served mushroom sauce, there is no chili sauce Actually, mushroom sauce is not suitable and is not delicious combined with fried chicken Fortunately, we ordered the spicy fried chicken. If not, we would definitely say that the Singapore Jollibee chicken was not very tasty For Jollibee Singapore at Vivocity, please provide or don't forget to give chili sauce for takeaway
Damoh Axieinfinity
Rated 1.0/5.0 a month ago
Went there because my daughter wants to eat but at that time its full and there is only 2 tables 1 is with a cup of drinks and the other is with cleaning material that is available near the bin counter when i approach the staff to take out the cleaning materials on the table the staff make gave like he is not willing to help to take it out so we just seated at the other table with a cup of Drinks, but this staff literally open the bin an leave the trash bin open beside us while we are eating he is stupid or what. And the place is dirty with flies.
Benedicto Noguera
Rated 1.0/5.0 a week ago
Disappointed by so called Deluxe Buger. It's suppose to have cheese. Where's the cheese? Your staff say melted. Even grocery cheese slices they dont melt to be unrecognizable. Absolutely didnt look like cheese to me. Looked liked sauce. And when I was asking the staff about they were so unfriendly.
Zhou Ying Lai (Zzhuo)
Rated 1.0/5.0 2 weeks ago
I've ordered multiple times, yet each order seems to conveniently forget my spaghetti—this has happened more than once! And to top it off, there's no phone number to contact the store.
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