180 Kitchener Road, City Square Mall Singapore 208539 #01-19/21
$10 · Halal Certified · Restaurant · Western · Italian · Pizza
Monday: 11:00 am – 10:00 pm Tuesday: 11:00 am – 10:00 pm Wednesday: 11:00 am – 10:00 pm Thursday: 11:00 am – 10:00 pm Friday: 11:00 am – 10:00 pm Saturday: 11:00 am – 10:00 pm Sunday: 11:00 am – 10:00 pm
Sorted by Relevance - 457 Reviews
Rated 5.0/5.0 2 weeks ago
The outlet is in a Shopping Mall. There interiors are completely different then Indian Pizza hut outlet. Menu of Singapore Pizza hut is amazingly awesome, they have so much variety of sea food. We ordered mocktails and food, it was a family meal time and we completely enjoyed there hospitality and food. We loved it overall.
Rated 1.0/5.0 a year ago
I’m giving out 1 star for the poor senior citizens who was working there. The food was Okay2x. But the service was as slow as tortoise. I’m not making fun of the senior citizens who was working there. But the whole service was super slow. And some of the online paid orders were not detected by their system and we had to ask for it, then they were suspicious we really ordered the item or not, it was quite unpleasant. The pizza manager really have to look into this matter seriously. Oh yes. That’s what I’ve got for my paid drinks. Half of the glass 🙄
Rated 3.0/5.0 a year ago
Came with my kids. Had issues with checking in due to the network there and then scanning menu didnt work too, not sure why. So in the end had to give manual order. We were all too hungry by the time the food was served. It took too long. And we ordered the Christmas set but after most dishes came, the girl came to us and said that the waffles was sold out (time was around 3pm anyway) so we settled for a chocolate lava cake. What I observed was that it was practically empty but it took so long for the food to be ready. There was a senior working there too who looked like she had too much to handle. I really would like pizza hut management to send more staff to this outlet. On the other hand, the pizza was yummy! It was a visual treat too.
Rated 4.0/5.0 5 months ago
Been to this outlet several times this year and I can understand some of the customers who left poor reviews. I agree that the waiting time was quite long but this is because the restaurant was severely understaffed. Despite this, I received pretty good customer service. The staff made sure to check that I have all the items correctly and were also polite. There was once where the staff forgot my order which I completely understand because she was an elderly woman. Would recommend patrons who can afford to wait to dine here since the food is pretty good.
Rated 1.0/5.0 a month ago
This outlet specifically was very understaffed, was not served to the seat and had . Saw all the tables waiting for their food as well and they have not been served either. The only person I saw working was an elderly women who was handling ALL of the orders herself. Would recommend to employ more employees and train the staff there again.
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