Polar Puffs & Cakes @ Compass One

1 Sengkang Square, Compass One Singapore 545078 #01-26

63877767

$4 · Halal Certified · Bakery · Cakes · Puffs · Pies · Chicken · Puffs, Cakes, Pies

Monday: 10:00 am – 10:00 pm Tuesday: 10:00 am – 10:00 pm Wednesday: 10:00 am – 10:00 pm Thursday: 10:00 am – 10:00 pm Friday: 10:00 am – 10:00 pm Saturday: 10:00 am – 10:00 pm Sunday: 10:00 am – 10:00 pm

Reviews on Google (2.5/5.0)

Sorted by Relevance - 11 Reviews

Nur Amirah

Rated 1.0/5.0 5 months ago

Horrible service, service staff place the almond tart in a paper bag causing all the almonds to stick on the bag instead. She just chucked everything in the plastic bag, i had to take out everything and re arrange it myself. What kind of service is this? We are not getting free food. We paid for it. I would like to know the action taken.

YS

Rated 1.0/5.0 5 months ago

The staff working at the counter was super rude. When i tried to ask for the price of the butter cakes, she replied is a pretty rude tone. Then when i asked whether i can use shopback pay, she again replied rudely and impatiently saying "you wait and ask the cashier". Then when i approached the cashier, she said i need to buy minimum $10 if i wanna use shopback pay. Then the other staff butt in and said can use shopback pay. The cashier dont even know how the payment methods work, how to be cashier? Overall a horrible experience, totally RUINED MY DAY with their RUDE AND LOUSY AND HORRIBLE SERVICE!!! If you want butter cake, go to Moji Bakery right opposite, its cheaper and decent. Don't buy from polar, not worth it to pay more only to have your day ruined by their APPALLING SERVICE!!!!!

Anna Louise

Rated 4.0/5.0 2 years ago

They have wide variety of character cakes which my children loves. They offer CNY goodies and treats that are not too sweet so it's okay. The butter cake rolls are really good.

Desmond Ng

Rated 1.0/5.0 10 months ago

Horrible. Today I went there and bought a large pandan swiss roll for my family. When I reached home, I discovered the cake was only two days away from expiring, making it very unfresh as most cake stores like Bengawan Solo and even other Polar outlets normally have seven days before expiring. Terrible, would recommend going to literally anywhere else.

Weiting Lee

Rated 3.0/5.0 2 years ago

Bought a cake last saturday & wanted to make use of my membership. was told off curtly by the staff that "cannot use" due to the cake being a seasonal (special) item. It is ok that i can't make use of my membership but as service staff... was there a need to be so unpleasant to a customer? Perhaps Polar can consider investing in some courses for the staff as I have experienced worse one at NEX! (another review!)

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